My setup: LG OLED55B7P <–HDMI–> Denon AVR-X4300H <–HDMI–> Nvidia Shield TV
Using the LG Plex app and playing a movie with only a TrueHD7.1+Atmos audio track results in zero sound. No audio is passed to the Denon.
Playing the same movie via Plex on my Nvidia Shield results in Atmos sound.
If the movie also has an AC3 5.1 track, then the LG Plex App will auto-fallback to that audio and send it to the Denon.
The LG Plex app does passthrough EAC3+Atmos to the Denon w/o issue. The Denon front display shows Atmos audio.
The results surprised me so I repeated it with a Dolby Atmos demo file. The results were the same. If the file has only a TrueHD+Atmos audio track, no audio is sent to my Denon receiver.
Here’s the MediaInfo audio portion for the blu-ray rip:
Original Movie Audio: MediaInfo for Blu-ray rip. Movie has two audio tracks: (a) TrueHD 7.1 + Atmos; and (b) AC3 5.1.
Playback via LG Plex App shows Dolby Digital on Denon receiver display.
Playback via ShieldTV shows Atmos on Denon receiver display.
! Audio #1
! ID : 2
! Format : TrueHD
! Format profile : TrueHD+Atmos / TrueHD
! Codec ID : A_TRUEHD
! Duration : 2 h 12 min
! Bit rate mode : Variable
! Bit rate : 3 901 kb/s
! Maximum bit rate : 7 407 kb/s
! Channel(s) : Object Based / 8 channels
! Channel positions : Object Based / Front: L C R, Side: L R, Back: L R, LFE
! Sampling rate : / 48.0 kHz
! Frame rate : 1 200.000 FPS (40 SPF)
! Compression mode : Lossless
! Stream size : 3.61 GiB (13%)
! Title : TrueHD Atmos 7.1
! Language : English
! Default : Yes
! Forced : No
!
! Audio #2
! ID : 3
! Format : AC-3
! Format/Info : Audio Coding 3
! Codec ID : A_AC3
! Duration : 2 h 12 min
! Bit rate mode : Constant
! Bit rate : 640 kb/s
! Channel(s) : 6 channels
! Channel positions : Front: L C R, Side: L R, LFE
! Sampling rate : 48.0 kHz
! Frame rate : 31.250 FPS (1536 SPF)
! Bit depth : 16 bits
! Compression mode : Lossy
! Stream size : 607 MiB (2%)
! Title : Dolby Digital 5.1
! Language : English
! Service kind : Complete Main
! Default : No
! Forced : No
Atmos Only movie audio: Audio from same movie with only the TrueHD 7.1 + Atmos track. AC3 5.1 track removed with MKVToolNix.
Playback via LG Plex app results in no audio from Denon receiver.
I also tried unchecking “TrueHD” in the LG Plex app audio settings to force a transcode. AC3 and EAC3 were both checked. PMS transcoded the audio to AAC, not to AC3 or EAC3.
Playback via Nvidia Shield shows Atmos on Denon receiver display.
! Audio
! ID : 2
! Format : TrueHD
! Format profile : TrueHD+Atmos / TrueHD
! Codec ID : A_TRUEHD
! Duration : 8 min 41 s
! Bit rate mode : Variable
! Bit rate : 4 145 kb/s
! Maximum bit rate : 7 407 kb/s
! Channel(s) : Object Based / 8 channels
! Channel positions : Object Based / Front: L C R, Side: L R, Back: L R, LFE
! Sampling rate : / 48.0 kHz
! Frame rate : 1 200.000 FPS (40 SPF)
! Compression mode : Lossless
! Stream size : 258 MiB (14%)
! Language : English
! Default : Yes
! Forced : No