Server Version#: Version 1.41.3.9314
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
I am getting sick and tired of having my PMS Windows 11 - 64bit intermittently crashing, hanging. The only way for me to resolve is to “end task” in Task Manager. Soon as I get the attached screen shot under the Dashboard its like getting the Windows BSOD…I want a Plex admin to assist me in troubleshooting and fixing once and for all…
If you are getting repeated BSODs that is suggestive of a hardware problem, but it is not definitive.
I would scare up another hard drive and make a new install with nothing at all on it but Windows and Plex. Set up your libraries again and see what happens. If it still bombs out, it is likely hardware. If it doesn’t, it still COULD be hardware, stressed in a different way by your normal environment.
If you have more than 1 stick of RAM I would start by running one at a time to see if you can find out if one is faulty. (It’s worth a try but I’ve yet to have bad RAM yet, honestly.)
The power supply is another component that can cause bluescreens. If you have a spare, try swapping that in too. (Unlike bad RAM, I have had BSOD issues from failing power supplies several times.)
Appreciate your quick response. I am not getting the Windows BSOD, I was using the analogy with the provided screenshot of when Plex basically crashes, its the same feeling as BSOD.
Currently I run two plex servers, one is self hosted and the other is via a Seedbox. The Seedbox 8TB, has absolutely no issues and never crashes or gets the screen I showed where the Plex Dashboard goes blank.
From a hardware perspective. I am running a Ryzen 9 5950X with Nvidia RTX A5000 GPU and 64GB DDR4 RAM. I have ran memtest and no issues.
I am finding that I cannot go more than 24hrs without a crash whereby I have to goto Task Manager and “end task” for Plex and then restart to get it back up and working.
I have the logs but am not experienced enough to be able to deduce what is the root cause.
