I’ve been using Plex remotely lately, and noticed something odd -wondering if anyone else has experienced anything similar?
My remote internet connection is 20Mbit/s download, and I’m the only one using it.
When I play a 1080 video in the Plex Windows App, I can’t stream anything above 2.5Mbps without severe stuttering. Even at this quality, the audio is often out of sync.
However, on the Plex Web App I can stream at original quality (5.5Mbps) with no problems whatsoever.
My understanding was that theoretically the Windows App should have much better performance. Can anyone explain this?
Sadly, the Windows app will not be much better than the Web app. It will be constrained by the OS in a number of ways. If you are using this on a PC or such, I would humbly suggest you look at PMP or OpenPHT - they will perform much better.
Right, except either way I am transcoding video on my server, so I would expect the performance to be about the same.
And in this case, the performance of the Web App is drastically superior, which I find odd. I also tested PHT on my machine, and experienced the same. The Web App was able to stream video at the original quality - nothing else is able to do this.
@wingers1290 said:
Right, except either way I am transcoding video on my server, so I would expect the performance to be about the same.
Why the transcode?
And in this case, the performance of the Web App is drastically superior, which I find odd. I also tested PHT on my machine, and experienced the same. The Web App was able to stream video at the original quality - nothing else is able to do this.
You’re not doing something right.
Windows Store Plex App: TURD, smelly, fly blown, costly. AVOID!
Plexweb: Server Interface. Runs in your Browser (for Christ’s Sake). Has a Player. Not very good. Use in Emergency.
OpenPHT: User Developed replacement to the now Dead Plex Home Theater. If you have to (for some reason), use it.
Plex Media Player: Free. Powerful. Kicks ASS all over the neighborhood. Use often. Enjoy (top of the forum/downloads/get an app).
If there’s anything in that lineup that might be able to Direct Play your material PMP would be the thing. There is no effing way Plexweb is going to Direct Play something PMP won’t - unless you simply don’t know what you’re doing - and we might be able to help you with that.
I agree with your analysis of the various platforms. That is what I have traditionally believed, but I’m telling you, I’m direct playing remotely on a 1080 video, and on the windows store + PMP I get stuttering and audio sync issues, but on plex web, everything is absolutely perfect.
This is the same on everything I’ve tested in my current library.
Maybe you have ‘surround sound passthrough’ activated, when you shouldn’t? (i.e. when your tv/AVR/soundbar doesn’t support this particular type of audio format)
PMP has also other settings which may lead to bad stuttering when they don’t fit to your hardware/driver software.
Try for instance this:
Put PMP into its ‘TV fullscreen’ mose (you need to do this to get access to the relevant settings menu)
click on your user name above, then on Settings
Audio
set the device type back to ‘Basic’
or
Video
and toggle ‘Hardware Decoding’
or
‘Deinterlace’
or
‘Sync Mode’
hi, i wonder if this is still valid in 2019 with the new plexweb interface, from plex.tv/web.
plex media player downloaded form plex website is still superior?
thanks
