Windows - Plex not downloading posters

[tmr0]

Having a similar experience with a Windows based Plex Media Server version 1.14.1.5488. After matching movies (either automatically or manually) metadata and related artwork fail to download. Tried clearing all plugin/channel/agent caches as per https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches but it did not fix the problem. Plex Media Server Logs_2018-12-28_12-33-39.zip (3.7 MB)

[NewPlaza]

You should use () for year and not .

Indiana Jones and the Temple of Doom [1984].mp4
  should be..
Indiana Jones and the Temple of Doom (1984).mp4

Plex ignores stuff in brackets.

[tmr0]

Thanks for that clarification. Where would this detailed information be found normally?

Also, in case anyone else needs to do the same, here is a Powershell command to globally replace square-brackets to round-brackets within their movie library folders:

Dir | Get-ChildItem -Recurse | Rename-Item -NewName {$_.name -replace “[”,"(" -replace “]”,")"}

[NewPlaza]

@tmr0

Thanks for that clarification. Where would this detailed information be found normally?

https://support.plex.tv/articles/categories/media-preparation/
Specific page on movies
https://support.plex.tv/articles/200381023-naming-movie-files/

@tmr0

Also, in case anyone else needs to do the same, here is a Powershell command to globally replace square-brackets to round-brackets within their movie library folders:

Be warn, while this seems cool it may bite you in the butt.
Alot of people use the square-brackets to describe their media(outside of plex).
Such as, [1080p], [4K], [Extended Version], [Extended Collector’s Edition], [Theatrical Edition], and many more without the fear of plex trying to use this information to try to match stuff.