Windows10 plex Desktop version The software will not start

Plex Players Desktop Players
1

Server Version#: 1.29.0.6244
Player Version#:If you can’t see it, you can’t open it

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The plex software does not display the interface after running
The problem persists after software reinstallation

help What should I do in this situation?

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same here, I am using Windows 11 on NUC 12

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I’m also completely unable to use the Win10 desktop version. Trying to open the application doesn’t open any windows. The taskbar icon shows a progress bar window if I hover over the Plex player icon, but clicking that window doesn’t make it appear.

This is the second time it is happening. Reinstalling worked the first time, but doesn’t this time. Server’s fine and a browser player will play one song at a time. I have to press play for every new song though. I have upgraded to the latest version with no success.

Is this forum followed by Plex staff?

4

This worked for me: (from reddit)

Fix found by u/GoofyCDN72:

  • Navigate go to c:\users%your user name%\appdata\local
  • Delete the Plex folder
  • Start Plex
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win12 ???

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Thank you for the solution, I tried it as you said, and the problem has been solved

I found that uninstalling plex will not delete the plex folder in appdata, if there is a problem again, clean it up first

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Yes, the uninstaller not deleting this folder appears to be the issue.

I’m not happy that Plex Support ignores these forums and we have to depend on random users maybe figuring it out and posting here. Like, really not happy. This is not a free product. (Not directed at you, 180806, directed at Plex.)

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