Wrong aspect ratio on Samsung TV

Server Version#: 1.32.6.7468-07e0d4a7e
Player Version#: 5.59.3
TV: SAMSUNG Smart TV QE65Q8DNATXZG (65", QLED, Ultra HD - 4K)

Hello everyone,

I have videos with dimensions 1920x544 that are playing on my TV with the Plex app with the wrong aspect ratio. I cannot change the aspect ratio in the TV settings (the setting is grayed out when the Plex app is open). In the Plex app itself, I don’t see a setting for it at all.

I could of course resize and transcode these videos to 1024 x 768 but is that really the only option?

Thanks in advance for the answers and regards
Danny

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