Wrong error message displayed in iOS app when media file is missing on server

Plex Players Mobile Devices
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Server Version#: 4.146.0
Player Version#: 2025.18.0 (1109)

The iOS Plex client is showing the wrong error message when media files are not available.

My network mount to my media files had disconnected on the server, so any attempt to playback was failing. The server logs clearly show “ERROR - Couldn’t find the file to stream: /Volumes/media/Movies/Blade Runner/Blade Runner.mp4”, but the iOS client shows “Error Occurred. Conversion failed. The transcoder exited due to an error”. In previous versions I received a clear error message that the media file could not be found, which made the solution obvious.

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