Server Version#: 1.26.2.5797 Player Version#: latest nvidia shield pro External subs (srt) are correctly named and recognized. Of course, the language in the srt file is correct. When media is played, subs are in another language. On ios this does not happen.

I made an explanation of a similar issue here Plex player on Android TV plays the wrong audio stream in movies - #14 by DorCoMaNdO can you confirm whether it’s the one you’re reporting

Thanks for your reply and report in the other thread :slight_smile: Yes, just like you, with burn-in auto (instead of image only which i had selected before) all OK.

Can you update the thread title to include similar details (ex: “Image-formats only breaks subtitle indexing”), and tag android mobile too?

Please reproduce the issue and provide the Android logs from the app and if the stream is being transcoded, the PMS logs too. Also provide the XML info for the video you used in the test.

Here you go, I used Fantastic Beasts And Where To Find Them, playback first started with SRT English subtitles (which incorrectly used VOBSUB), I then switched it to English VOBSUB and back to SRT, it was transcoding the entire time as a result (despite burn-in being set to “only image formats”), wh…

Thanks. I can see in your logs what you have described. I’ll need to investigate what is going on.

Thanks for your help :slight_smile:

My issue i think was different; wrong sub language was displayed, as @DorCoMaNdO described in the linked thread. Burning ‘only image formats’ enabled for me created this issue, every time, when multiple srt files were present. Turning it to ‘auto’ fixed my issue. @anon18523487 do you need report fr…

Might be the same issue, but yes please send me your logs so I can verify.

I will, but as a newbie to this; please give me some time to explore your quest :slight_smile:

Wrong external subtitle language played

Plex Players

Klug June 18, 2022, 8:48am 14

Linked to this too?

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Plex for Android plays incorrect external subtitles (wrong language) Plex Players android-tv , subtitles	3	165	July 8, 2022
[BUG] Subtitle selection does not work at all! Plex Players android-tv	33	909	September 28, 2022
[BUG] PLEX displaying wrong subtitles on NVidia Shield TV Pro Player Betas android-tv-beta , subtitles	11	332	July 6, 2022
Subtitles shows as selected but not shown when playing Plex Players android-tv , subtitles	23	590	March 13, 2023
Strange behaviour with subtitles stuck on one language Plex Players android-tv	3	176	July 10, 2022

Wrong external subtitle language played

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