[BUG] Subtitle selection does not work at all!

This existed for long long time

Say you play a video with two external subs, one english and one dutch or whatever. All your settings are correct. Plex in android will have a tickmark at English extrrnal sub but it will play the dutch. Why? Because D comes before E

Theres no way to fix this except if you force transcode

Pls pls fix this. It existed for close to 3 years as far as i know

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I think i’m having a similiar problem just the inverse?
I have EN + PT subtitles in every episode, but i can no longer play with PT subtitles, it always renders the EN subtitle!! This started happening to me yesterday.
If i force transcode the PT subtitle works fine!!

Because E is before P

Im serious. It will pick the first letter no matter what you do

I dont understand why this been reported for years without a fix

Not sure if it’s the same bug, but this fixed my issue, and yes this indeed has not been fixed for years.

Yeah… i just tested it, i renamed my PT subtitle to AR and now it always plays the AR subtitle!

So the question now is… how i only hit this problem now…
This is a HUGE bug that needs to be fixed!!! (for years now it seems!)

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Yea the always burn fix is known but not accetpable. I wont degrade my quality

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Mine was already set to auto.
Toggled it to “image only”, tested, same
Toggled it back to “auto”, tested, same
Toggled to “burn in” and it works as expected but this is not a solution at all. I don’t want to transcode just to be able to fix my subtitles!

I’m still very puzzled on why i just hit this issue yesterday, i didn’t change anything, it even happens on previous episodes that worked fine the day before! It’s a very strange bug…

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Well. Lets hope this get fixed

Can we get any update?

It would be nice to see any plex staff atention in this major bug.
It’s preventing me to use plex as normal, had to delete all EN subs to make the PT subs work…

I had to delete all the AR subs to make EN work lol

I wonder if 9.0.2 fixes this bug

Nope. Bug still there

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Okay so got a complaint that my subs were defaulting to English on my Shield pro 2019. By the looks of it, it updated very recently cause there was some streaming services stuff anyway…

When I start watching a movie show or whatever and I select my external dutch.srt it will always take the English one. I do not have this issue on my browser with plex. I fixed it for now by enabling burn in but let’s just say energy prices are not cheap and I don’t need my closet heated by unnecessary transcoding please note and fix this issue.

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Another way to get it to work is to downgrade to version 8. Got to manually install the apk though. But it’s so troublesome on the the android tv.

Does plex know this is actually a major bug? You cannot select a subtitle language. This should be prioritized

I’m wondering if the title of the thread is not helping us get attention?
Maybe the title should be something more dramatic like “Subtitle selection doesn’t work at all” :rofl:

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Alright

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+1 same problem here!

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Any beta testers can confirm?