Wrong/Mulitple external SRTs being deleted

Server Version#: 1.42.2.10156
Player Version#: 4.147.1

When deleting a version of movie all SRTs associated with that movie are deleted.

Example: 2 different versions of the same movie.

Spaceballs (1987)(720p).mp4

Spaceballs (1987)(720p).eng.srt

Spaceballs (1987)(1080p).mp4

Spaceballs (1987)(1080p).eng.srt

When deleting Spaceballs (1987)(720p).mp4 (from within the server, not just deleting from the dir) it will delete Spaceballs (1987)(720p).mp4 and Spaceballs (1987)(720p).eng.srt AND Spaceballs (1987)(1080p).eng.srt.

It should not delete Spaceballs (1987)(1080p).eng.srt

log files attached.

Thanks

Plex Media Server Logs_2025-10-03_06-05-49.zip (596.0 KB)

what Plex player are you running when you delete the 720p version?

how are you selecting the 720p version so you can delete it?

If possible please capture a screenshot just before you click delete so that we can see.
Thanks

Web player → click on movie → click on 3 dots → click on File Info → Delete version I dont want.

Not around server right now, but I can send screen shots if still needed.

Thanks

Thanks, knowing it’s the Get Info method of delete in the hosted web app is enough.
So I just tested this and I can reproduce what you describe.


Let’s consider the issue you’ve brought up. We’ve been give the explanation from the Plex Support Articles that Versions of a film are categorized as different resolutions or encodings of the same film, while Editions of a film are categorized as different cuts, like the Theatrical release versus the Director’s Cut. Then perhaps we should consider more closely Versions and Editions and SRTs.

Let’s consider an English language film like Spaceballs, where we our desire is one type of external SRT, the English Full variety, not the Forced variety to simplify the thought experiment. To remind ourselves, a Full SRT contains every line of dialogue for those hard of hearing or to support of film where actors are mumbling or speaking in a thick Irish accent we’re not used to hearing.

Theatrical Release versions:

  • Could be in 720p x264, 720p HEVC, 1080p x264, 1080p HEVC, 1080p AV1 etc.
  • Are all the same length, the official length of the theatrical release.
  • Contains the same set of scenes as it’s one edit.

Editions of a film

  • Theatrical might be 1hr 30min
  • Director’s Cut might be 1hr 42min, has a few extra scenes, and/or the scenes might be cut in a slightly different order
  • Therefore different Editions would likely have different dialog.

So my thought experiment leads to a couple of questions.

  1. If all Versions of a film are the same cut of the film just at different resolutions or encodings, can those be serviced by one external English Full SRT?
  2. But wouldn’t two different Editions, the Theatrical and Director’s Cut, likely have different dialogue and need to be serviced by two different external English Full SRTs?

I think the answers to my questions are, “yes” and “yes.”
But your topic follows a “no” and “yes” set of answers.

I apologize for babbling so much, but I think you get where I’m headed. May I ask why you believe different versions of the same release need different external Full English SRTs?

Thanks for your time,
nib

Because these versions can be from different sources. They don’t necessarily come from the same source which was just downscaled.

Example: DVD vs. Blu-ray version (they run differently, because DVD doesn’t support proper cinema frame rate of 24fps)
or even HDR vs. SDR, which come both from Blu-ray, but may have been released a few years apart and thus may have different numbers of logos at their beginning. So the playing duration will differ once again between versions and therefore they cannot be combined with the same external subtitle.

Agreed. The reasoning makes sense.
@dssbob thanks for reporting this bug.