Wrong thumbnails in Live TV fro xmltv

[cordcutter]

Server Version#: Version 1.19.5.3112
Player Version#: all players: web 4.43.1, iOS, Fire TV
Tuner Make/Model: xTeVe: 2.1.2
Guide/Lineup name: xTeVe-generated xml
Using XMLTV?: yes

Hi,

I love Plex and use it for everything, including Live TV.

Since live tv guide was a mess for a long time, about year ago or a little less I went to xTeVe and its amazing filtering and sorting and I use xTeVe’s generated xmltv.

For sports especially, the wrong thumbnail/icon shows up.
Example, on NBC there’s a soccer game between ManU and Tot. Let’s say that game has the correct thumbnail. The show, let’s say is called “Arizona Premier League.”

I look further down the guide, and I get excited, because later there’s another Arizona Premier League game between Lei and WHU. But this listing has the thumbnail from the ManU vs Tot game.

I hope this makes sense.

Same with the Spanish amazing soccer league…

Did a test and guess who gets ALL the thumbnails right, from the SAME xmltv file? The other media server with a name that rhymes with Bamby.

BUT I love Plex and want to use Plex!

Any ideas?

Thank you!

[cordcutter]

here is an example. For the noon game, the game is Titans vs Steelers. The thumbnail is correct (not shown in attached pic).

For the 3:25pm game Plex still shows the thumbnail for the titans game, but now the game is patriots vs KCC… (shown in pic is also the other app which displays the correct thumbnail)

[cordcutter]

do i need to submit logs?

how do I get support on this? I am Plex Pass subscriber