X265 content on Firestick 4K - 1 frame every 5 seconds

Server Version#: 1.20.2.3370
Player Version#: 8.6.20531 - Latest version on Firestick 4K

I seem to have run into an issue the past month or so since an update has happened (now using the new UI which scrolls episodes sideways).

Any HVEC/X265 content I play on my 4K firesticks will begin playing with it showing 1 video frame every 5 or so seconds. The audio behind it runs perfectly.

I had issues before and stopped using normal Firesticks as they did not support the files that were encoded with x265 10bit. But the firestick 4K’s did.

Now since then the only way I can seem to watch any 265 content is by transcoding down to watch.

Anyone know whats happened since the update, Ive tried searching but cannot find a solution.

I have tried disabling/enabling new player.

This issue happens on 2 of my Firestick 4K devices (My Shield is fine).

Thanks

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.