Xbox 360 buffering problem

**EDIT: ** I found that if I pause the video for a minute or so at the very beginning, it seems to play without any problems. If I had to guess, it seems that PMS is not streaming data to the xbox quite fast enough. So the Xbox keeps running up against the buffer. Any pro tips on something I can fiddle with in the profile?









Hello all,



When I point my Xbox 360 to the server, it starts playing videos just fine, but it pauses to Load every 10-15 seconds. It seems to do it more often when there is a lot of motion on the screen, so I’m guessing it’s buffering video from the server. But it only pauses for about a second or two.



At first I thought it might be a network issue, so I now have my PC and xbox connected to one another with a crossover cable, but still no go. I’ve also tried disabling direct play and direct stream in the folder structure on the xbox, but the issue still persists.



Right now, I am playing around with the DLNA profiles file. Trying to see if I can do some damage there. I did not see anything out of the ordinary in the log file. But it says that it recognizes the device as an Xbox 360.



Any advice on things to look at would be much appreciated.

I experience the same problem, but (for the moment) only for videos that are 1080p. For most smaller sizes it seems to work fine.

Same issue here. Just installed the new Beta version and works great with xbox 360. But trying to play standard definition movie over wireless N keeps buffering every few minutes.



Media server is WHS v1 and is a quad core i5 with 4G ram. This server is more than capable of transcoding fast enough but seems there is not enough buffering on the plex server. Any way to change buffering configuration.



Would love to see software run as a service in the future releases.



Nick

Same problem here, my high quality stuff keeps freezing, (I assume buffering issues). My lower quality stuff plays absolutely fine.



Note: All work fine when playing on my iOS devices remotely.

I would like to know if there is a way to increase the buffer as well.

I’m also having the same problem. I have a 1080p MKV that’s 3.8gb and its jerky on my ps3 and Xbox, which are both on a wired connection, but the exact same file plays perfectly on my wdtv live wireless in my bedroom.



Any solution?



Switched from XBMC a month ago - LOVE Plex!!

Same problem.



It’s driving me nuts.

Unfortunately, the buffer controls are all in the Xbox. I’m not aware of anything we can do to improve that.



I suspect the core problem is that wmv2 (the transcode target) just isn’t designed for 1080p content. Lowering quality settings substantially might help. And of course transcoding/remuxing to directly-playable video is the ultimate solution.

FYI, I’ve tried 720p at 5020 bitrate and 480p at 3000 bit rate. They all stutter.



However if you switch it to mpegts and h264 with ac3 or aac a whole pile of videos no longer show up, but the ones that do (and there is no reason to what shows up, some of them are 1080p some that are won’t) play perfectly.



I’m guessing that it isn’t a buffering issue, but rather a transcoding issues with the ASF stream (it isn’t CPU power here because I have a i7 2600k at 4.6 ghz with 16 gigs of ram)

I have a similar issue with my 1080p content to my Xbox, as the post above mentions I suspect it is something to do with the transcoder used by Plex as TVersity on the same PC is able to transcode the same 1080p content to the Xbox without issue.



On a side note, I’m not sure if its related but i do see the same issue on my 3D content streamed from Plex to the Plex client built into my LG 42LM620T, which stragely has no issue with the 1080p content the Xbox has issues with.

When I play .AVI movies on my Xbox360(internally compressed xvid) with the native player my movies play fine however when I play them via Plex they play a few seconds, buffer, play a few seconds, buffer, etc. Is there a way I can change the profile to make sure it does not attempt to transcode the files? This should really not be a problem since my server is WHS 2011 with 8 GB RAM, i5 2500k CPU and 7TB drive space. I’ve done a speedtest and I get at least 30Mb per second download.



Thanks!



Magik :blink:

Just to follow this up, I’ve been tinkering a fair bit to try nail this down.



My gambits thusfar have been to try various transcoding formats based on the supported codec combinations recommended by microsoft, all in 720p to try to reduce the stress on the transcoder. All these have had no effect.



I have however noticed that the transcoder only ever uses roughly 30% CPU on my mediaserver. Since transcoding is all about CPU I’m wondering if anyone else with the buffering issues are also seeing this? and if anyone has any suggestions on how to force/allow the Plex Transcoder to use all the CPU.



I know when TVersity does trancoding it perma caps out at 50% which is what I would expect (1 process capping out one core since the transcoder in TVertsity doesn’t multithread).



Cheers,



Gane,

I am also have problems with DLNA on my xbox 360. Even just a 480p MKV file will start fine and then after like a minute buffer over and over and then I will get the “this format not supported…” message. I’ve checked the PMS machine and it’s totally fine during the transcoding and I don’t have any issues streaming down to my ipad and iphone over wifi on the same network. Plus, the xbox is wired and has no problem streaming HD 5.1 movies from various services so connection and bandwidth are not a problem. It seems of course to be some problem with PMS’s transcoding and the 360.



Any way to get this to work correctly? Thanks!

I have the same issue as all above with playback on the xbox. It seems this happens on all of my mp4 videos. What’s interesting is the Roku, in playing these files, will use all of the cpu available, and no buffering. On the 360, it will only use about 10% of the cpu, which isn’t enough to enable playback without the buffering. If I could just get it to use more cpu, I think that would solve the problem, at least for my case.

I just noticed the exact same problem on my setup. Buffering on the 360 only 30% CPU usage, gets worse during action scenes. I was playing with CPU priorities and afinity but that didn’t seem to matter. Any suggestions would be greatly appreciated.



Edit The PS3 doesn’t appear to have this issue so we should be able to track this issue down for the Xbox and fix it.



Edit Streaming channels also have the issue (for me anyway) so it has nothing to do with the files IMHO.

this needs a bump i guess… i am having the same problem as the others above and have read every thread on this forum about streaming to the 360… does anyone have a solution for this yet??

I’m also having this issue on my 360, but unlike FreeJAC7 I’m also having the issue on my PS3. Android and iOS devices can stream the same files without issue.

Same problem.

Same Problem. It is only happening to a shared library i have and not the one directly on my network. Originally thought it was a bandwidth issue but after reading this thread i realized that the shared library is all 1080p and the one on network is not. Must have to do with the size. Like everyone else, the files play fine over my ios devices.

Same Problem