I'm hoping this is the right place to post since there doesn't seem to be a forum for the Xbox One app. A few problems I've noticed:
- If you're not signed in to your xbox account when the app launches then it tells you that you need to be logged in. If you then log in the app fails to notice this change is status and just keeps asking you to log in. There seems to be no way out of this other than to turn the xbox off.
- Sometimes the app launches and sits and spins with an otherwise blank screen and nothing else even happens. Again, the only way out of this seems to be to turn the xbox off and on.
- The app is missing the "folder" view as far as I can see. We have folders of kids content by show in folder. It's not recognised by TV scrapers, so the only decent way of finding things is a folder view. This works fine in other apps/web view, so hopefully this can be added to xbox one. As it is I'm left with a single view of hundreds of items in apparently random order!
thanks
Mike
There is an [Xbox One forum](https://forums.plex.tv/forum/148-plex-for-xbox-one/). Would have missed it if you weren't logged in when you looked as it's only visible for Plex Pass members.
1. This is a problem with a few apps and one that MS should really address. [Quiting the App](http://support.xbox.com/en-US/xbox-one/apps/how-to-close-xbox-one-app-or-game) generally fixes this in short order for me if retry doesn't work.
2. The fix in #1 should help with this as well, you shouldn't have to turn off the Xbox.
3. The folder view is missing, the application is still in active development and it quite a ways off from feature parity. A way to possibly help with your issue would be to create a "Home Video" library and name the files so they show up in an order that is fitting to the content. This way you could add metadata if you wanted to as well and they wouldn't all show up even if they can't be scraped.
Thanks, I'd completely missed the forum. As you say, I can only assume that I wasn't signed in at the time. I'll try 1 and 2 by closing the app, although I thought I'd tried that at some point. For 3 I'll just have to live with it now. It's just a shame because I'm trying to move away from long-term use of Media Center via the 360 extender and so folder-based navigation is sorely missed.
