The app starts and show the home screen when I click on a movie or show I get unknown error check forums iv been having this issue for 2 weeks. Can still play movies but only when I cast to xboxone from my ohone. Iv also uninstalled the app and re installed.
Look here https://forums.plex.tv/t/random-xbox-one-x-crashing/319729/9
it is the problem with version 2.20.0.70
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