I am not able to consistently get Live TV & DVR working on xBox One using the AVerTV Volar Hybrid Q tuner. It works 100% of the time on iOS. I have also tested it on AppleTV and Amazon Fire Stick. It works as expected on both of those platforms as well. The issues is not specific to channels. Quitting and relaunching the app or rebooting the xBox does not resolve the issue. The issue appears to be isolated to the xBox One Plex client only.
When you select a channel, it changes to a screen saying buffering with a spinning wheel and eventually times out with “An unexpected playback error occurred”.
Server Version#: 1.21.1.3830
Player Version#: 2.63.2.70
Tuner Make/Model: AVerMedia [AVerTV Volar Hybrid Q]
Guide/Lineup name: Local Broadcast Listings
Using XMLTV?: unknown
Channel number/Name: All
Dec 18, 2020 08:37:43.006 [22260] ERROR - [Transcode] PlexClient::downloadContainer: expected MediaContainer element, found html
Dec 18, 2020 08:37:43.006 [22260] ERROR - [Transcode] TranscodeUniversalRequest: unable to get container: /livetv/sessions/c53c77f6-6c95-415a-8e79-87f55d265f55?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=9e88cdye1q1bhu0k50retfpp
Dec 18, 2020 08:37:46.030 [14684] ERROR - [Transcode] PlexClient::downloadContainer: expected MediaContainer element, found html
Dec 18, 2020 08:37:46.030 [14684] ERROR - [Transcode] TranscodeUniversalRequest: unable to get container: /livetv/sessions/c53c77f6-6c95-415a-8e79-87f55d265f55?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=9e88cdye1q1bhu0k50retfpp
Dec 18, 2020 08:37:46.733 [16196] ERROR - [Transcode] PlexClient::downloadContainer: expected MediaContainer element, found html
Dec 18, 2020 08:37:46.733 [16196] ERROR - [Transcode] TranscodeUniversalRequest: unable to get container: /livetv/sessions/c53c77f6-6c95-415a-8e79-87f55d265f55?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=9e88cdye1q1bhu0k50retfpp
Dec 18, 2020 08:37:49.743 [14992] ERROR - [Transcode] PlexClient::downloadContainer: expected MediaContainer element, found html
Dec 18, 2020 08:37:49.743 [14992] ERROR - [Transcode] TranscodeUniversalRequest: unable to get container: /livetv/sessions/c53c77f6-6c95-415a-8e79-87f55d265f55?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=9e88cdye1q1bhu0k50retfpp
Dec 18, 2020 08:37:50.589 [22260] ERROR - [Transcode] PlexClient::downloadContainer: expected MediaContainer element, found html
Dec 18, 2020 08:37:50.589 [22260] ERROR - [Transcode] TranscodeUniversalRequest: unable to get container: /livetv/sessions/c53c77f6-6c95-415a-8e79-87f55d265f55?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=9e88cdye1q1bhu0k50retfpp
Dec 18, 2020 08:37:53.615 [22260] ERROR - [Transcode] PlexClient::downloadContainer: expected MediaContainer element, found html
Dec 18, 2020 08:37:53.615 [22260] ERROR - [Transcode] TranscodeUniversalRequest: unable to get container: /livetv/sessions/c53c77f6-6c95-415a-8e79-87f55d265f55?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=9e88cdye1q1bhu0k50retfpp
Dec 18, 2020 08:37:54.830 [16196] ERROR - [Transcode] PlexClient::downloadContainer: expected MediaContainer element, found html
Dec 18, 2020 08:37:54.830 [16196] ERROR - [Transcode] TranscodeUniversalRequest: unable to get container: /livetv/sessions/c53c77f6-6c95-415a-8e79-87f55d265f55?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=9e88cdye1q1bhu0k50retfpp
Dec 18, 2020 08:37:57.092 [16196] WARN - Ignoring client [9e88cdye1q1bhu0k50retfpp] reporting timeline state stopped: metadata item 260506 no longer exists
Dec 18, 2020 08:37:57.157 [24964] WARN - Got a request to stop a transcode session without a session GUID (or with an invalid one).
Dec 18, 2020 08:37:58.772 [22124] ERROR - [Grabber/2.1-9e88cdye1q1bhu0k50retfpp] Unable to find title for item of type 5
Dec 18, 2020 08:37:58.772 [22124] ERROR - [Grabber/2.1-9e88cdye1q1bhu0k50retfpp] Unable to find title for item of type 5
Dec 18, 2020 08:38:02.018 [14992] ERROR - [Transcoder] [mpeg2video @ 026ecc00] Invalid frame dimensions 0x0.
Dec 18, 2020 08:38:02.019 [14992] ERROR - [Transcoder] [mpeg2video @ 026ecc00] Invalid frame dimensions 0x0.
Dec 18, 2020 08:38:02.019 [14992] ERROR - [Transcoder] [mpeg2video @ 026ecc00] Invalid frame dimensions 0x0.
Dec 18, 2020 08:38:02.020 [14992] ERROR - [Transcoder] [mpeg2video @ 026ecc00] Invalid frame dimensions 0x0.
Dec 18, 2020 08:38:02.020 [14992] ERROR - [Transcoder] [mpeg2video @ 026ecc00] Invalid frame dimensions 0x0.
Dec 18, 2020 08:38:02.292 [14924] INFO - [Grabber/2.1-9e88cdye1q1bhu0k50retfpp] Notification: Recording Live TV - Session -
Dec 18, 2020 08:38:02.693 [14684] ERROR - [Transcode] [FFMPEG] - Error initializing an MFX session: -3.
Dec 18, 2020 08:39:24.311 [24652] ERROR - LPE: unknown item 255124.
Dec 18, 2020 08:39:24.311 [24652] ERROR - Sync: failed to generate query for path library://1024e772-88f3-49aa-95c7-194fca06fb28/item/%2Flibrary%2Fmetadata%2F255124 in sync item 42720975
Dec 18, 2020 08:39:24.311 [24652] ERROR - Sync: empty sync set, unable to update status for sync list 41197296, sync item 42720975
Dec 18, 2020 08:39:24.311 [24652] ERROR - LPE: unknown item 254526.
Dec 18, 2020 08:39:24.311 [24652] ERROR - Sync: failed to generate query for path library://1024e772-88f3-49aa-95c7-194fca06fb28/item/%2Flibrary%2Fmetadata%2F254526 in sync item 41618149
Dec 18, 2020 08:39:24.311 [24652] ERROR - Sync: empty sync set, unable to update status for sync list 40042805, sync item 41618149
Dec 18, 2020 08:39:24.312 [24652] ERROR - LPE: unknown item 254398.
Dec 18, 2020 08:39:24.312 [24652] ERROR - Sync: failed to generate query for path library://1024e772-88f3-49aa-95c7-194fca06fb28/item/%2Flibrary%2Fmetadata%2F254398 in sync item 41618151
Dec 18, 2020 08:39:24.312 [24652] ERROR - Sync: empty sync set, unable to update status for sync list 40042805, sync item 41618151
Dec 18, 2020 08:39:24.312 [24652] ERROR - LPE: unknown item 254348.
Dec 18, 2020 08:39:24.312 [24652] ERROR - Sync: failed to generate query for path library://1024e772-88f3-49aa-95c7-194fca06fb28/item/%2Flibrary%2Fmetadata%2F254348 in sync item 41618156
Dec 18, 2020 08:39:24.312 [24652] ERROR - Sync: empty sync set, unable to update status for sync list 40042805, sync item 41618156
Dec 18, 2020 08:39:24.312 [24652] ERROR - LPE: unknown item 254394.
Dec 18, 2020 08:39:24.312 [24652] ERROR - Sync: failed to generate query for path library://1024e772-88f3-49aa-95c7-194fca06fb28/item/%2Flibrary%2Fmetadata%2F254394 in sync item 41618158
Dec 18, 2020 08:39:24.312 [24652] ERROR - Sync: empty sync set, unable to update status for sync list 40042805, sync item 41618158
