Server Version#: 1.24.5.5081
Player Version#: 4.63.0
Tuner Make/Model: Vbox DVB-C
Guide/Lineup name:
Using XMLTV?: YES
Channel number/Name:
Plex finds the Vbox device, and the “Antenna” is not changeable to cable, when i click to continue, it is searching after a while display “Awaiting channel scan” but nothing happens, When i click to “Scan channels’ the writes 'No Channels found. Make sure your device has a signal from your antenna and try again” BUT: VBOX is cable device DVB-C, not antenna, and YES, Vbox works with KODI perfectly, so the problem is in the PLEX!!! Please fix it!!!
Would like to see debug server logs of the problem - but for scanning channels, the scan should first be done within the vbox setup interface and once the scan is complete in vbox then go through DVR| setup.
And after the channel scan is completed in vbox and the vbox is available for use, then relaunch Plex Media Server app so that we get fresh logs created
Then go through DVR setup and take screenshots as you along and highlight issues that you encounter
Then please provide details of country, post code, guide used or if xmltv and any errors
To get the logs see the linked server logs support article
Country: Hungary,
Post code: 5000 but I don’t use it, instead grab EPG from Vbox generated xmltv: http://192.168.0.116:55555/vboxXmltv.xml
there is no error with grabbing xmltv from vbox
only error is the PLAYING. None of the channels is playable. But own Vbox app is plays all of them.
This is my vbox data (becoude i had to scan everything becouse my provider changed the channel spacing:
Current System Details
Device Name
vbox_andr
Current Date
Thu Nov 4,2021
Current Time
03:51:21
GMT+01:00
System Uptime
13:58
Board Information
Serial Number 000000 000000 414421 64546C
Hardware Revision A0
Manufacture ID 0828
Product Number 4144
Product Name 4144-21
Software Versions
Software Version XTI_VT.2.66 (Up to date)
Linux 4.9.44_hi3798cv2x
Kernel Image VH04
Boot Loader Image 3.4.4
Android version 8.0.0
Fingerprint wujian11161447
Vbox_Daemon SW-2.0-5.41–VT.2.66
Adptse_Library SW-2.0-2.39–VT.2.66
Wrapper_Library SW-2.0-6.20–VT.2.66
VboxUpnp_MediaServer SW-2.0-1.26–VT.2.66
ABA_HtmlApp SW-2.0-6.35–VT.2.66
Vbox_HttpControlApp SW-2.0-1.48–VT.2.66
VCast SW-2.0-4.43–VT.2.66
VCast_Library SW-2.0-4.12–VT.2.66
VCast_HtmlApp SW-2.0-5.67–VT.2.66
XLV_Library SW-2.0-1.44–VT.2.66
XLV_Streamer SW-2.0-1.21–VT.2.66
XLV_HtmlApp SW-2.0-3.54–VT.2.66
CLI_Toolkit SW-2.0-4.18–VT.2.66
System_Page SW-2.0-4.83–VT.2.66
Manage_HtmlApp SW-2.0-1.44–VT.2.66
QuickSetup_HtmlApp SW-2.0-1.46–VT.2.66
Mfg_HtmlApp SW-2.0-1.07–VT.2.66
Livetv_App 0.3.61
Resources Information
CPU Temperature
62 °C
List of files currently available on the system:
File Size(bytes) Time Stamp Function
LinksFrame.xml 1977 Thu Jan 1 01:00:12 1970
vboxSys.log 258272 Thu Nov 4 03:53:39 2021
cpu_stats_on 2 Thu Jan 1 01:00:21 1970
ChannelList.xml.db 126976 Thu Nov 4 03:47:05 2021
WakeupEvent 0 Wed Nov 3 13:52:49 2021
DvbcChannelTable.lst 1777 Thu Jan 1 01:00:27 1970
location.xml 352 Wed Oct 27 12:22:46 2021
ChannelList.xml 11011 Thu Nov 4 03:47:05 2021
ChannelList.xml.tgz 816 Thu Nov 4 01:00:00 2021
ChannelList.xml.db.tgz 19181 Thu Nov 4 01:00:00 2021
ProgramList.db.tgz 701458 Wed Nov 3 19:00:00 2021
SetupBackup_log.txt 0 Wed Nov 3 14:42:14 2021
vboxSys.log.0 1024012 Thu Nov 4 03:49:36 2021
vboxSys.log.1 1024049 Thu Nov 4 03:33:44 2021
vboxSys.log.2 1024017 Thu Nov 4 03:17:35 2021
vboxSys.log.3 1024091 Thu Nov 4 03:01:26 2021
WakeUpEvent.lst 46 Sun Oct 31 10:56:21 2021
vboxSys.log.4 1024089 Thu Nov 4 02:45:19 2021
Thank you - i believe we have sufficient diagnostics for the problem. I just wanted to make sure I had captured all responses to requests made by the Plex Media Server
I missed the “POST” after the “-X” so it should have been
curl -X POST -o vboxresp2021-11-03d2.txt http://192.168.0.116:55555/devices/discover
The attachment in your post is not the file from this last “CURL POST” request
I do not have any information on that. It has been raised for the Plex Media Server team. The alternative of course is for vbox to use channel identifiers that are numbers (or simple form alpha numeric) as is normal with cable and over the air channels
Everytime i try to attach the vboxresp2021-11-03d2.txt, always displays [vboxresp2021-11-03a.txt , i dont know why… but the 2 files are the same.
I copy the vboxresp2021-11-03d2.txt:
<?xml version="1.0" encoding="UTF-8"?>
The alternative:
I’m not affected by the vbox company, I don’t know which solution is faster and more expedient. Maybe you should communicate each other. I hope the repair will be ready later this year. How will it arrive? with server upgrade? Will I need to add the DVR tuner again?
