I am having issue when trying to play videos that need transcoding on the Xbox One. Whenever I try to play something that requires transcoding, the screen stays black and nothing plays. Plex web app doesn’t report anything playing. All of the files I have tested on contain DTS audio that needs to be TC’d to AAC. I have attached a log snippet that from when I attempt to play a file that needs TC. I am running PMS 1.2.0.2716 on Windows 10 and Xbox One S 2TB.
Forgot to attache the log. Oops.
This has been a problem for me as well, especially with subtitles, which I need as I’m hard of hearing. The only solution for me at this point is to use the Roku or web browser.
@jondouglas said:
This has been a problem for me as well, especially with subtitles, which I need as I’m hard of hearing. The only solution for me at this point is to use the Roku or web browser.
@jondouglas What version of PMS are you running? Did you install the DVR beta version. I’m wondering if that whats causing this.
@JDIacobbo Yes, I installed the DVR beta version. That is my assumption that the beta version is what’s causing problems.
Same problem…
DVR Beta post about this issue:
I’m getting an error that I don’t have permission to view that forum post.
@jpgftw said:
I’m getting an error that I don’t have permission to view that forum post.
That is a Plex Pass Only forum. This issue stemmed from an issue caused by the first DVR beta version and has since been resolved by the second beta release.
