Hi, could someone explain to me why I am seeing the picture quality of my movies break up like the attached image, the files that I am seeing it on are all full bluray rips with ac3 and direct play, this is not happening on ios, android, pc or rasplex devices.
Is this only happening with high bitrate MKV´s ?
Are you on NXOE? - I read in the forums that there might be a problem with high bitrate MKV´s (sadly I can´t find the thread right now)
No these are mp4’s created by ripping to bluray to mkv and then put through ffmpeg to create an mp4, and no I am not on the nxoe
For initial troubleshooting we would need to see the Plex Media Server.log during playback of one of these files (With Xbox Server logging enabled form the plex app) along with the media information for the file causing this.
It appears something in your file is causing the video player to go haywire so we would need to try and figure out exactly what it is. (Assuming your file is direct playing, if it is not we would need to see what the transcoder is doing to the file to cause this)
Hi, I have attached the plex media server.log and a screenshot of the xml for the media information, please note that due to my server not being powerful enough all my high bitrate movies have a second lower bitrate for mobile sync, chromecast playback etc, the xbox one always plays the high bitrate ac3 version though, hope someone can figure this out because I have spent hours ripping my movies to mp4 so that they direct play as much as possible.
