I'm having this problem consistently - basically while streaming videos in the Plex app the video will freeze then the Xbox will completely shutoff. Contacted Xbox support and they had me clear the mac addresses and the saved buffers but that did not solve the issue. Any ideas? Really is a frustrating issue. Thanks!
What would be helpful is to get your console ID (Settings ⇢ System ⇢ Console info ⇢ ConsoleID), and the OS version would be helpful too. We'll pass this over to Microsoft and they can analyze the crash dump.
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