This is caused by the error:
EPG[tv.plex.providers.epg.xmltv]: malformed data detected in XMLTV file /config/Library/Guide/tvguide_data.xml
I’m using Schedules Direct, and downloading the XML file using tv_grab_na_dd to download the XML to the folder, which is both accessible, and readable to Plex.
I am using the --dropbadchar flag to filter out bad characters, and it makes no difference.
How do I determine what the problem is if the file appears to be valid XML?
Server Version#: 1.21.1.3830
Player Version#: 4.47.3
Tuner Make/Model: HD HR Extend
Guide/Lineup name: My Guide
Using XMLTV?: Trying to… that’s the problem.
What are you using to get the XMLTV data? I had that issue using EPG123, not including the channel number fixed the issue. To get the channel numbers and combine a couple of services I use xTeve and pass that to Plex.
Sorry but I am not well versed in Linux. But see if you have a configuration option not to include the channel numbers and see if it will work then. I had to do this in order to import the data from Schedules Direct.