I have had this problem for years and it has frustrated me enough for me to want to fix it so here’s what I know about the situation.
I have Google WiFi puck routers, 3 to be exact that are all connected. My computer is connected via Ethernet and connected to that same router via Ethernet is my friend’s computer, which Plex works completely fine with. I have tried several different computers yet it never works for me. I have already tried port-forwarding in the past but unfortunately, that didn’t fix anything.
I’m not certain what to do at this point, no one may be able to help but any attempts to do so would be greatly appreciated!
Just to add an extra detail here, according to Plex my computer will connect to their servers for about 10-20 seconds but will inevitably shut off again. Also, if it matters here is the error message that Plex gives me, “It looks like your server may be connected to the internet through multiple routers or other network devices. Try connecting it directly to your primary device, or visit our support site for more information about troubleshooting this “Double-NAT” scenario.”