I am adding shows under my TV Folder --> Days Of Our Lives. I know the format is a little off, however, I am not getting season/episode data for these files in the first place. All I get is the name of the show and date. Ex: "Days of our Lives 2014-01-28.mp4". This format is the same for all of the files, however in the catalog it only shows about 34 of the 52 files I have in the folder.
I am at a loss on why this is occurring and how to force the other files to show up? I have done all the scans available and tried to remove and readd the folder in hopes to get this working. This is for my wife and all she does is complain since now she says files are missing when in fact they exist.
If "Days of our Lives 2014-01-28.mp4". is how you want to leave them then I would suggest setting up your library as a personal media type but you wont get any metadata downloaded.
FYI ..... I was having the same issues.... I changed some movie file names to remove extra "." and "-" (periods and dashes) and refreshed ..... previous files were then added on.
I'm having the same issues, but with Movies folder. I have followed the naming convention laid out in the guide, but I have two movies now that just will not get picked up by any scanners. I currently have 496 movies in my library and am wondering if that's a hard limit in the movie library. I have recently added several TV Shows with no problem, so it seems to be limited to the movies.
So to test my theory with a hard limit I split part of my library into a new folder and created a 2nd Movie Library in PMS. The scanner picked up the two movies that were missing and put them in that new library. I then started moving movie files back to the main library folder one at a time and sure enough, when it hit 497 titles in the main folder, it would not read the 497th file. I'm sure someone has bumped into this before. Any reason why this would be happening?
Check your PMS scanner log and see if it gives you any clues, I don't have that many movies and have not heard of a file limit before, would be very surprised if there is one unless a bug has been introduced.
There is no limit on files.. I have over 2000 movies.. 1200+ in one directory with no issues. I had some issues with tv shows, but it was in the naming of the files, which this thread helped me to correct.
I struggled with this for days until I found the solution.
Instead of creating a library type of "Movies" or "TV Shows", add your files to a "Home Movies" library. Now all of your video files will appear however they are named.
OK. My server is 14.04 and my clients are iOS or Mac.
Plex kept ignoring files in two folders. In one case not ALL the files, just some. In the other case it was the entire folder.
I took the advice above and created new Libraries for each of these. Once this was done, and the libraries were up and running (and ALL content was automatically found), THE CONTENT SHOWED UP IN THEIR ORIGINAL LIBRARIES TOO!
It was almost like sticking Plex’s nose in the folder, making it see the files, and then all was good.
I was initially resistant to creating additional Libraries just for those two folders but somehow it forced Plex to see the files in their ORIGINAL Libraries so all is good.
I just wanted to reopen this because I read a lot about missing movies, but found no solution to my problem. I have in win10 a folder with my Documentaries. Plex only sees half of them. I have no clue why not. No its not the name. I tried multiple names. The correct one for example should be Arctic Tale (2007). The folder and the file are renamed to this. The movie and the file are both named like this. I removed all read only etc. In “all” in library it doesnt show up at all. In “folder” view it sees the folder, but when I select it, it doesnt find any files… If I make a new library with the arctic tale folder as base (instead of the documentaries top folder) it suddenly finds the movie and can play it too. If I make a Home video library for the documentary folder, it finds everything, but its a really bad overview. I am really curious why plex cannot find the movie in the normal library… Anyone have any tips?
Thanks in advance!
EDIT: Found the problem, If you make the library TV Series, it works good for the Documentary series, but doesnt show the movies. So either make a separate library with docu movies or rename the movie files at the end with s1e1 so plex thinks its a series…
Was there any true resolutions to these problems? I have quite a few movies in my library that do not show up in Plex. 1 example, the movie All About Steve is named exactly as follows: All About Steve .mp4. Most of my movies are named that way and pose no problem. Why on earth are some not showing up?
@steve1ford1@gmail.com You are not following standard naming guidelines. With movies, you should always include the year - All About Steve (2009). When in doubt, check the imdb with movies, and thetvdb for TV Shows.
To make naming easier, many people use a renamer program of some sort. A very popular one is FileBot. Also see: Plex naming schemes for FileBot. That same naming and folder structure works with other media servers as well.
Poorly named files used to match - now they don’t, or may not, or may now, but not later. Properly named files match today, tomorrow and the next day.
If you have issues with bogus embedded metadata in MP4 files (wrong name in the title field) you can remove bogus titles or Move Local Media Assets to the bottom of all your agent lists: https://support.plex.tv/hc/en-us/articles/200241558-Agents
Thanks for the help. Like I said, most movies are found but not all but I found the answer on another site. For some reason Plex gets “clunked up” at times. All I had to do was find the movies not showing in my library and move them to another non Plex reading folder and then update my movie library. Then, I put those same movies back into my Plex movie library folder and updated again. Problem solved. Thanks!
If you didn’t correct your file names you didn’t solve anything, you just postponed the problem until the next time Plex can’t match your poorly named file.
One naming problem I had was with shows of more than 10 episodes. They must all be 2-digit numbers. Very easy to overlook, but thankfully simple (but time-consuming!) to fix.
@isaacwrath said:
One naming problem I had was with shows of more than 10 episodes. They must all be 2-digit numbers. Very easy to overlook, but thankfully simple (but time-consuming!) to fix.
Question, what should I do with other video files that are not tv series or movies ? I have lots of extra material. Like cut scenes, weird documentaries, episodes from YouTube channels… extras from dvds blue ray… how do I name them
