I am having an issue when I go to Settings>Server> saying Server settings are unavailable. Has anyone seen this?
Issue resolved!
Stop PMS
Nav to (windows 8.1) > C:\Users\\AppData\Local\Plex Media Server\Plug-ins
Delete directories: Framework.bundle, System.bundle, and WebClient.bundle
Start PMS
Good to go.
1 Like
Worked for me as well! Thanks!
@jsy101 said:
Issue resolved!Stop PMS
Nav to (windows 8.1) > C:\Users<your user>\AppData\Local\Plex Media Server\Plug-ins
Delete directories: Framework.bundle, System.bundle, and WebClient.bundle
Start PMS
Good to go.
What PMS version are you on? Bundle resets should no longer be required on versions 0.9.12.5 and above.
Hello,
Work for me too. Thanks.
Version 0.9.12.8
I suppress only Framework.bundle (no System.bundle and WebClient.bundle on my computer)
9.12.8 and the bundle reset doesnât work for me on linux
@astrofisher said:
What PMS version are you on? Bundle resets should no longer be required on versions 0.9.12.5 and above.
Im running the latest build for linux as well - my menus are gone nowâŠ
Prolly have to reset it⊠so unstable 
Windows 10. I donât have those folders but I have: SiteConfigurations.bundle, WebManager.bundle. I deleted those anyway, I reboot both PC, service, I uninstall/reinstall, sometimes it works but usually not.
FWIW, I get the Server Settings Unavailable on a test server (Windows 10, PMS version0.9.12.12) after first starting the server and going to the settings page. Continual browser refreshes until the settings page appears. It doesnât do this consistently though.
@astrofisher said:
What PMS version are you on? Bundle resets should no longer be required on versions 0.9.12.5 and above.
I know this is slightly old but⊠fresh install of 0.9.14.6 and Iâm having the same issue, though otherwise the server is working. Kids are watching a movie as we speak.
Iâm also having the issue all of sudden. Iâm on Win10 w/ 0.9.12.5.
I remember the erasing in the plug-ins folder helped when I had problems with th meta agents on my NAS but on WIn10 there is only a SiteConfigurations.bundle folder (and my trakt.bundle folder).
Any ideas how to solve this? Besides the missing settings page, PMS is also not matching any new content, etc.
@maddhin You can not delete bundles anymore. You can try to repair the install.
In Programs and Features> Instead of selecting uninstall, choose repair.
@astrofisher said:
@maddhin You can not delete bundles anymore. You can try to repair the install.
In Programs and Features> Instead of selecting uninstall, choose repair.
I already tried the repair install befpre posting here â no effect:(
I have seen numerous threads with similar issue, but not a definitive solution.
Does the server settings issue occur when using the local web app?
e.g. localhost:32400/web or serveripaddress:32400/web
Any changes or additions to your firewall or antivirus?
You could attach logs. Someone might see a clue in the logs.
Plex server log, the com.plexapp.system log, and probably the web app log.
@astrofisher said:
I have seen numerous threads with similar issue, but not a definitive solution.
Does the server settings issue occur when using the local web app?
e.g. localhost:32400/web or serveripaddress:32400/webAny changes or additions to your firewall or antivirus?
You could attach logs. Someone might see a clue in the logs.
Plex server log, the com.plexapp.system log, and probably the web app log.
I will try to post the logs later today when back at home.
In the meanwhile: no, no changes - this is what makes this so annoying. The only change is that I updated to 0.9.12.5. but it did work right after the update for days. It basically occured âout of nowhereâ. Maybe Win10 installed some updates but I somehow doubt this is the problem.
If it somehow helps: I did have issues with the sync to my iPhone. For some reason old episodes did not get erased and sync ran into an ânot enough mamory on iPhoneâ-error although there would have been enough space if PMS just erased the old episodes⊠Dunno if this could be related.
I just updated to 0.9.15.1 hoping that this would solve the problem but it didnât 
Strange. It looks the best would be to reinstall the server (grrrr!) but I attached the log file hoping somebody can find the error/bug so it wonât bother other people neither. I keep my install for now hoping for help and of course would be happy if somebody finds the bug so I donât have to go through hours off reinstalling / redownloading metadataâŠ
Make sure you are logged in to plex web as the admin user of this server and not as one of the âmanagedâ users.
These donât have admin privileges and therefore no access to the server settings.
If itâs not that, deactivate the Plex Home modus on your server.
Follow this guide to the letter. Perform all of the steps in the given order.
The log shows lots of curl errors in attempts to communicate with plex.tv - errors 56 and error 6 - the latter being DNS issue. Could be plex home active and connection to plex.tv not available.
Not sure if error 56 is similar to error 52 which is normally caused by jumbo frames (mtu size greater than 1500) but could look into that as well as network / internet connectivity
The log also shows lots of slow requests eg circa 20-30 seconds to retrieve recently added. Could do with optimizing the database once the immediate issue is addressed and resolved
@sa2000 said:
The log shows lots of curl errors in attempts to communicate with plex.tv - errors 56 and error 6 - the latter being DNS issue. Could be plex home active and connection to plex.tv not available.Not sure if error 56 is similar to error 52 which is normally caused by jumbo frames (mtu size greater than 1500) but could look into that as well as network / internet connectivity
The log also shows lots of slow requests eg circa 20-30 seconds to retrieve recently added. Could do with optimizing the database once the immediate issue is addressed and resolved
Being in a country that likes great (fire)walls, the access to plex.tv is âdodgyâ at times. But I also tried with VPN and it was the same (but didnât check the log if the patchyness was gone). That is annoying but I donât think this is the problem.
But will test this and try what @OttoKerner recommended, maybe it is really just a log on/off issue (being admin user).
EDIT: besides the settings issue, PMS also does not download new metadata nor matches new files. Both issues are surely related similar to the problems with metadata agents in older versions of PMS (which could be fixed by erasing the mentioned plugin bundles).
@OttoKerner said:
Make sure you are logged in to plex web as the admin user of this server and not as one of the âmanagedâ users.
These donât have admin privileges and therefore no access to the server settings.If itâs not that, deactivate the Plex Home modus on your server.
Follow this guide to the letter. Perform all of the steps in the given order.
So, I that (erase registry entries), too. But no effect.
I did not âdeactivate the Plex Home modusâ though as I donât know how I can do this.
BTW: my PMS on the NAS runs without any issues, so I guess the connection to plex.tv is not the issue.
