Plex won’t record anything, and just says ‘Recording Aborted’. I am running it on Windows server 2012. I have tried recording to both the NAS and local hard drive. I have posted the logs below:
Apr 17, 2017 17:59:00.970 [3724] DEBUG - HDHomerun Grabber: Starting a media grab on device device://tv.plex.grabbers.hdhomerun/12318787 tuner 0.
Apr 17, 2017 17:59:00.970 [3724] DEBUG - MediaGrabber: Starting operation for ‘E24 - This Side of Paradise’
Apr 17, 2017 17:59:00.974 [3724] DEBUG - Activity: registered new activity 0e275f68-cdd0-4f40-9252-14f3e78f456c - Recording
Apr 17, 2017 17:59:00.974 [2644] DEBUG - MediaSub: Resolved subscription to library item ‘Star Trek’ (62215)
Apr 17, 2017 17:59:00.974 [3532] INFO - Notification: Recording E24 - This Side of Paradise -
Apr 17, 2017 17:59:00.974 [2644] DEBUG - There were 1 top-level paths for Star Trek.
Apr 17, 2017 17:59:00.982 [2644] VERBOSE - Sufficient disk space: 4GB source file, 5.41TB capacity, 1.9TB available on V:\Videos\Recordings\TV.grab
Apr 17, 2017 17:59:00.982 [2644] DEBUG - Media Grabber: Saving recording to V:\Videos\Recordings\TV.grab\851168cb263c56f72f6590bdb1e046e20ac95d35
Apr 17, 2017 17:59:00.998 [2644] DEBUG - MediaGrabber: Going to record for 3719 seconds, final URL is http://192.168.1.232:5004/auto/v70?duration=3719
Apr 17, 2017 17:59:01.002 [2644] DEBUG - MediaGrabber: Waiting for a tuner (2 available).
Apr 17, 2017 17:59:01.002 [2644] DEBUG - MediaGrabber: Allocated a tuner (1 left)
Apr 17, 2017 17:59:01.005 [2644] DEBUG - HTTP requesting GET http://192.168.1.232:5004/auto/v70?duration=3719
Apr 17, 2017 17:59:04.843 [0320] VERBOSE - We didn’t receive any data from 5.151.197.132:31297 in time, dropping connection.
Apr 17, 2017 17:59:04.851 [0320] VERBOSE - We didn’t receive any data from 5.151.197.132:31299 in time, dropping connection.
Apr 17, 2017 17:59:04.879 [0320] VERBOSE - We didn’t receive any data from 5.151.197.132:31305 in time, dropping connection.
Apr 17, 2017 17:59:04.928 [2168] VERBOSE - We didn’t receive any data from 5.151.197.132:31304 in time, dropping connection.
Apr 17, 2017 17:59:16.037 [2644] ERROR - Error issuing curl_easy_perform(handle): 28
Apr 17, 2017 17:59:16.037 [2644] DEBUG - HTTP simulating 408 after curl timeout
Apr 17, 2017 17:59:16.037 [2644] DEBUG - MediaRecorder: Recording completed with HTTP status 408
Apr 17, 2017 17:59:16.037 [2644] DEBUG - MediaGrabber: Operation for E24 - This Side of Paradise completed with status 5 (The recording was aborted)
Apr 17, 2017 17:59:16.037 [2644] DEBUG - MediaGrabber: Freed a tuner (now 2 available)
I am also not able to record. I keep getting the error “An unknown error occurred”
sorry I think the first set of logs is not correct please see attached
The plex media server is running on a Windows 10 and using a HDHomerun prime tunner.
Jun 01, 2017 21:59:11.841 [9468] ERROR - [Transcoder] http://localhost/auto/v52?transcode=none: Unknown error
Jun 01, 2017 21:59:11.874 [10896] ERROR - [Transcoder] http://localhost/auto/v422?transcode=none: Unknown error
Jun 01, 2017 21:59:11.890 [18912] DEBUG - Jobs: ‘C:\Program Files (x86)\Plex\Plex Media Server\PlexTranscoder.exe’ exit code for process 12192 is 1
Jun 01, 2017 21:59:11.891 [15404] DEBUG - Using default transcode duration of 120 minutes
Jun 01, 2017 21:59:11.891 [15404] DEBUG - Started session successfully: a494ad51-170d-490a-89e5-d41b8113a615
Jun 01, 2017 21:59:11.891 [15404] DEBUG - DVR:Recorder: It took 10.4 sec to start the session for http://localhost/auto/v52?transcode=none
Jun 01, 2017 21:59:11.892 [15404] ERROR - Unable to find title for item of type 5
Jun 01, 2017 21:59:11.892 [15404] DEBUG - MDE: analyzing media item -1
Jun 01, 2017 21:59:11.892 [15404] ERROR - MDE: video has neither a video stream nor an audio stream
Jun 01, 2017 21:59:11.892 [15404] DEBUG - MDE: ignoring media item -1
Jun 01, 2017 21:59:11.892 [15404] ERROR - MDE: no compatible media decisions are available
Jun 01, 2017 21:59:11.892 [15404] ERROR - DVR:Recorder: Unable to compute media decision.
Jun 01, 2017 21:59:11.892 [15404] ERROR - DVR:Recorder: Error 14 starting the record, shutting things down.
Jun 01, 2017 21:59:11.893 [15404] DEBUG - DVR:Recorder: Asked to stop recording ‘Check-point - E21 - Episode 21’.
Jun 01, 2017 21:59:11.893 [15404] DEBUG - DVR:Recorder: Stopping transcode session.
Jun 01, 2017 21:59:11.893 [15404] DEBUG - Killing job.
Jun 01, 2017 21:59:11.893 [15404] DEBUG - Job was already killed, not killing again.
Jun 01, 2017 21:59:11.893 [15404] DEBUG - Stopping transcode session a494ad51-170d-490a-89e5-d41b8113a615
Jun 01, 2017 21:59:11.893 [15404] DEBUG - DVR:Grabber: Freed a tuner (now 3 available)
Jun 01, 2017 21:59:11.893 [15404] DEBUG - DVR:Grabber: Operation for Check-point - E21 - Episode 21 completed with status error (An unknown error occurred)
@bubbapaul and @Filoor - For both of you, your respective logs indicates that PMS could not determine the video and audio tracks correctly in the scheduled recording. Sometimes this can just be a glitch. Try restarting your DVR.
@bubbapaul - Additionally for you, I see this in your log.
Jun 01, 2017 14:22:52.570 [0280] ERROR - Failed to calculate available disk space for path ‘Y:.grab’: 1 (Incorrect function)
Jun 01, 2017 14:22:52.570 [0280] DEBUG - DVR:Grabber: Saving recording to Y:.grab\04a5df43bb9963b9ee1342fa6bbc6a06e450abfb
Jun 01, 2017 14:22:52.578 [0280] ERROR - DVR:Grabber: No write permission.
Jun 01, 2017 14:22:52.579 [0280] DEBUG - DVR:Grabber: Operation for To Hell and Back (1955) completed with status error (No write access to destination)
Double check that Y drive exists and you can write to it. I’m also not sure if PMS allows using the root drive folder. It is not recommended to place your media library at the root drive so this may have something to do with your issue too. Cancel this recording. Move your library to a child folder, recreate the recording and see if that works.
@“MovieFan.Plex” Attached you will find the log files for my Plex Server.
The issue I’m facing is that I’ve installed HDHomerun Extend and can use the software provided by them to use the device. The channels and the picture quality is as expected. When I set the device up in Plex DVR I was able to add the device without issue, I was able to select the channels I wanted and I was able to collect all the relevant program data for those channels. I was able to schedule several recordings that would record over the following evening. When I woke up in the morning, there were no new files on Plex, when I selected recording manager, some of the shows had an “!” alert. After selecting those, I saw the error, “Recording Aborted” theres no additional information on how to resolve the issue to let it record.
@“MovieFan.Plex”
Having similar problems recording, but just one channel. I can watch it live fine thru plex.
Update;
logs attached. Get a lot of these errors before it stops recording, but as mentioned only when recording a certain channel, can watch it live thru plex fine and all the other channels recorder/watch fine.
@MovieFan.Plex said: @bubbapaul and @Filoor - For both of you, your respective logs indicates that PMS could not determine the video and audio tracks correctly in the scheduled recording. Sometimes this can just be a glitch. Try restarting your DVR.
@bubbapaul - Additionally for you, I see this in your log.
Jun 01, 2017 14:22:52.570 [0280] ERROR - Failed to calculate available disk space for path ‘Y:.grab’: 1 (Incorrect function)
Jun 01, 2017 14:22:52.570 [0280] DEBUG - DVR:Grabber: Saving recording to Y:.grab\04a5df43bb9963b9ee1342fa6bbc6a06e450abfb
Jun 01, 2017 14:22:52.578 [0280] ERROR - DVR:Grabber: No write permission.
Jun 01, 2017 14:22:52.579 [0280] DEBUG - DVR:Grabber: Operation for To Hell and Back (1955) completed with status error (No write access to destination)
Double check that Y drive exists and you can write to it. I’m also not sure if PMS allows using the root drive folder. It is not recommended to place your media library at the root drive so this may have something to do with your issue too. Cancel this recording. Move your library to a child folder, recreate the recording and see if that works.
Hi @MovieFan.Plex,
My setup is with tvhProx i will restart the hdehomerun and the ubuntu server with tvhProx later when i’m at home.
I hope that will fix it. The only workaround that i have for now is to restore to plex 1.5 that works for me.
My setup is with tvhProx i will restart the hdehomerun and the ubuntu server with tvhProx later when i’m at home.
I hope that will fix it. The only workaround that i have for now is to restore to plex 1.5 that works for me.
@Filoor What you are describing sounds like the problem I was having with v1.71 and v1.72… v1.5 worked fine. If the you are using “tvhProxy”, check what you have your ‘tvhProxyURL’ set to. I had it on the default of ‘http://localhost’, changed it to http://ipaddressofmymachine:5004 and now it works fine.
Mind you now I’m having other problems recording just one of the channels.
My setup is with tvhProx i will restart the hdehomerun and the ubuntu server with tvhProx later when i’m at home.
I hope that will fix it. The only workaround that i have for now is to restore to plex 1.5 that works for me.
@Filoor What you are describing sounds like the problem I was having with v1.71 and v1.72… v1.5 worked fine. If the you are using “tvhProxy”, check what you have your ‘tvhProxyURL’ set to. I had it on the default of ‘http://localhost’, changed it to http://ipaddressofmymachine:5004 and now it works fine.
Mind you now I’m having other problems recording just one of the channels.
Matt.
Hi Matt,
Thank you I had try that on version 1.71 and that did not fix it for me will try it again later today.
I will update you if that fixed the problem.
My setup is with tvhProx i will restart the hdehomerun and the ubuntu server with tvhProx later when i’m at home.
I hope that will fix it. The only workaround that i have for now is to restore to plex 1.5 that works for me.
@Filoor What you are describing sounds like the problem I was having with v1.71 and v1.72… v1.5 worked fine. If the you are using “tvhProxy”, check what you have your ‘tvhProxyURL’ set to. I had it on the default of ‘http://localhost’, changed it to http://ipaddressofmymachine:5004 and now it works fine.
Mind you now I’m having other problems recording just one of the channels.
Matt.
I just give it a try and again i’am getting
“An unknown error occurred”
I just loaded PMS on an old laptop that I have running windows 10. After doing this I was able to record with no problem, so it must be something odd with with main PC running windows 10:
Same version of Windows 10:
Same HDHOmerun prime
Same version of PMS
Different Hardware.
@chrispotta said:
@“MovieFan.Plex” still waiting for further response to my logs/issue.
Just got around to checking your logs. Your DVR is aborting the recording with a 503 error. This indicates that the device did not respond to PMS when it was told to start recording. Do you have another program open that also accesses the DVR? DVR devices often do not report when another program is accessing it and some will reserve the tuner but can’t tell PMS that it is already in use. If this is the case. Try restarting your DVR and PMS, making sure no other programs that access the DVR hasn’t been opened.
