I just setup my Plex media server on the WD My Cloud Home and it was fairly painless. It created a Plex directory on my NAS with sub directories for each category (home movies, movies, music, photos etc…). When I tried to add new libraries or modify the default ones, it’s missing the “Add Folders” tab. For example, I can add as many “Movie” type libraries as I want, but they will all point to the “Shared Movies” directory inside the Plex folder, and as a result, will display the same content. This seems very limiting, and from the little bit of documentation I can find, this seems to have been done by design. Does anyone know a way around this, or if this will change in the future?
glad to see / hear I’m not the only one with the issue. Hopefully they can resolve this quickly.
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Anyone have a fix for this?
I have the exact same issue on a WD My Cloud Home Plex install. I also have a Plex server running on windows 10 PC, When I switch to the server on the windows 10 PC the add folders option is there, when I switch to the My Cloud server, the button is missing.
Help, I want to add a new music videos libray but can’t add any content.
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Same here, Imagine now I have kids animation and PG18 movies in one Movies library. My children using service every day…
@bhanajczyk@gmail.com said:
Same here, Imagine now I have kids animation and PG18 movies in one Movies library. My children using service every day…
You should create manage user for your kids and filter the content by rating. They will only be able to access the correspondingly rated items then.
@flow said:
This is a limitation that comes from the WD MyCloud as it’s running on Android (wtf?).
Little advice: Don’t buy cheap/crappy things and think that everything has to work with everything perfectly fine together.
ShortAdd-on:
My Cloud Home, the related device here, is what we call “Personal Cloud”, it is not a NAS. Plex on My Cloud Home has some limitiations compared to the Plex on other My Cloud devices.
If you are looking for an excellent platform for Plex, then take a look at the My Cloud Pro PR2100/PR4100 models which are “old-school” NAS solutions with hardware transcoding.
@JoergAndreas said:
@flow said:
This is a limitation that comes from the WD MyCloud as it’s running on Android (wtf?).
Little advice: Don’t buy cheap/crappy things and think that everything has to work with everything perfectly fine together.ShortAdd-on:
My Cloud Home, the related device here, is what we call “Personal Cloud”, it is not a NAS. Plex on My Cloud Home has some limitiations compared to the Plex on other My Cloud devices.
If you are looking for an excellent platform for Plex, then take a look at the My Cloud Pro PR2100/PR4100 models which are “old-school” NAS solutions with hardware transcoding.
Posts like Joergs never cease to amaze me.
So, what does the NAS stands for? Network Attached Storage.
Is My cloud a storage? YES.
Can it be attached to a network? YES.
Okay, it is a NAS with botched firmware, as is standard with WD.
By the way, last update of PR line (TOP of the line at WD by the way) was 10/04/2017. That means the packages in the firmware are now outdated (well, they were outdated already at the time firmware was relased, but let’s skip that), and WD response for querioes on the support forum is big round 0. That suggest EOL of the device that started to be sold in first half of 2016. That’s it, shop’s closed, buy a new one from us, folks.
I strongly advise against buying any NAS from WD as you are likely buying huge security hole into your network with zero support. This BS with “We built a NAS which is not a NAS it is a cloud, what do you want, functionality?” just proves that nothing changed on WD side.
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@corwin_x said
Posts like Joergs never cease to amaze me.
So, what does the NAS stands for? Network Attached Storage.
Is My cloud a storage? YES.
Can it be attached to a network? YES.
OK, let’s play your game
Network Attached Storage in common sense:
- attached to a network: yes, both My Cloud and My Cloud Home
- own operating system: yes, both My Cloud and My Cloud Home
- file system like Ext4: My Cloud: yes, My Cloud Home: no
- file sharing service aka Samba server: My Cloud: yes, My Cloud Home: no
- SSH command line option: My Cloud: yes, My Cloud Home: no
- Cloud service: My Cloud: yes, can be disabled, My Cloud Home: need to have internet
- User Management in NAS-Style: My Cloud: yes, My Cloud Home: no
- Folder Management in NAS-Style: My Cloud: yes, My Cloud Home: no
- “admin” needs to know at leat what an IP-address is: My Cloud: yes, My Cloud Home: no
The My Cloud Home aka Personal Cloud targets all the users out there who do not want to fight for a day until their storage is ready to be used. That’s why WD is talking about a Personal Cloud and not talking about a NAS network attached storage. Please don’t mix different categories for different markets with your personal understanding of devices, names and expectations. You might be right that a My Cloud Home is not your personal choice but gladly there are other devices which may fit better to your personal needs.
I strongly advise against buying any NAS from WD as you are likely buying huge security hole into your network with zero support. This BS with “We built a NAS which is not a NAS it is a cloud, what do you want, functionality?” just proves that nothing changed on WD side.
No clue what you are referring to but be a bit more carefull with such statements. There are no huge security holes existing and the known ones are fixed by WD.
@JoergAndreas said:
Network Attached Storage in common sense:
- attached to a network: yes, both My Cloud and My Cloud Home
- own operating system: yes, both My Cloud and My Cloud Home
- file system like Ext4: My Cloud: yes, My Cloud Home: no
- file sharing service aka Samba server: My Cloud: yes, My Cloud Home: no
- SSH command line option: My Cloud: yes, My Cloud Home: no
- Cloud service: My Cloud: yes, can be disabled, My Cloud Home: need to have internet
- User Management in NAS-Style: My Cloud: yes, My Cloud Home: no
- Folder Management in NAS-Style: My Cloud: yes, My Cloud Home: no
- “admin” needs to know at leat what an IP-address is: My Cloud: yes, My Cloud Home: no
The My Cloud Home aka Personal Cloud targets all the users out there who do not want to fight for a day until their storage is ready to be used. That’s why WD is talking about a Personal Cloud and not talking about a NAS network attached storage. Please don’t mix different categories for different markets with your personal understanding of devices, names and expectations. You might be right that a My Cloud Home is not your personal choice but gladly there are other devices which may fit better to your personal needs.
Good job of your marketing guys, but no matter how you try to talk around it - if its main purpose is to store data and it is accessible over network, it is a NAS.
I strongly advise against buying any NAS from WD as you are likely buying huge security hole into your network with zero support. This BS with “We built a NAS which is not a NAS it is a cloud, what do you want, functionality?” just proves that nothing changed on WD side.
No clue what you are referring to but be a bit more carefull with such statements. There are no huge security holes existing and the known ones are fixed by WD.
Note that I do not have time to extract version of all packages and compare them against newest versions, I have better things to do.
I will ask you only one question instead:
When are you going to update Samba to patch SambaCry vulnerability? Or at least acknowledge its existence?
community.wd.com/t/samba-vulnerability-discovered-actually-not-wds-fault/206408/65
I think YOU should be more careful with your statements.
Bit of advice Joerg of WD, you are doing these products for us, customers not for yourself and you should listen to customers, what they need in order to produce better products. And we want convenience, we want easy of use not more and more problems. If you have problem reported number of times on many forums don’t give smart answers but address it.
@JoergAndreas said:
@flow said:
This is a limitation that comes from the WD MyCloud as it’s running on Android (wtf?).
Little advice: Don’t buy cheap/crappy things and think that everything has to work with everything perfectly fine together.ShortAdd-on:
My Cloud Home, the related device here, is what we call “Personal Cloud”, it is not a NAS. Plex on My Cloud Home has some limitiations compared to the Plex on other My Cloud devices.
If you are looking for an excellent platform for Plex, then take a look at the My Cloud Pro PR2100/PR4100 models which are “old-school” NAS solutions with hardware transcoding.
I have PR4100 and I have following problems:
- When Enable/Configure Plex App - it does not create Plex folder and sub-folders as per documentation
- it does allow me do add different shares I created in the Libraries, however does not scan anything
@TheFallenAngel said:
@JoergAndreas said:
@flow said:
This is a limitation that comes from the WD MyCloud as it’s running on Android (wtf?).
Little advice: Don’t buy cheap/crappy things and think that everything has to work with everything perfectly fine together.ShortAdd-on:
My Cloud Home, the related device here, is what we call “Personal Cloud”, it is not a NAS. Plex on My Cloud Home has some limitiations compared to the Plex on other My Cloud devices.
If you are looking for an excellent platform for Plex, then take a look at the My Cloud Pro PR2100/PR4100 models which are “old-school” NAS solutions with hardware transcoding.
I have PR4100 and I have following problems:
- When Enable/Configure Plex App - it does not create Plex folder and sub-folders as per documentation
- it does allow me do add different shares I created in the Libraries, however does not scan anything
I don’t believe the folder structure for the MyCloudPR4100 is as described for the MyCloud devices
You can create the root of your media folders under Shares using the WD PR4100 Desktop gui. I created here a share named plexmedia which is where i have all my media. Being a share it could be accessed from other machines to help setup
When you add library and select folders you can select below the shares folder
