When I open Plex and go to Settings, “Check for Updates” is not highlighted and cannot be “clicked”. I am running Version 1.9.7.4460 and am logged in. Thoughts? I’m sure I’m messing something up…

It’s a bug that manifests itself if you declined the question for an automatic update once. [image] Update bug possibly? Had the same problem, figured it out. As you suggested, it’s a flag in the registry. I already deleted it - so I don’t have the exact key, but it’s located in: HKEY_…

Thanks Otto. Deleted Registry key and when opened it stated new update available. I downloaded and when told to installed, said “something went wrong install manually”. Can you direct me as to how to do this? Thanks for your time!

I am assuming you are running Plex server on Windows: All you need to do is: Stop/quit/end Plex Server with the tray icon deinstall Plex Server with the regular ‘Apps’ control panel of Windows (do not use 3rd party ‘Uninstaller’ software like Revo etc.) for safety, reboot Windows download the ins…

Sigh… I’m afraid this is too far above my pay grade. Didn’t expect to have to do these types of things in order to keep it up to date. Thanks anyway Otto. Appreciate your time On Wed, Mar 7, 2018 at 9:50 AM Duke A. Darrigo umpired@gmail.com wrote: Thanks Otto. I deleted the registry key and…

@“Duke D” said: Sigh… I’m afraid this is too far above my pay grade. Didn’t expect to have to do these types of things in order to keep it up to date. Thanks anyway Otto. Appreciate your time Which of these steps makes you shy away?

Check for Updates

General Discussions

OttoKerner March 7, 2018, 2:23pm 2

It’s a bug that manifests itself if you declined the question for an automatic update once.

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