The latest version 1.16.4.1469 crashes very frequently. It becomes unresponsive, and when I mouse over the icon in the system tray, it just disappears. It can be restarted and runs for a while. I have it installed on a Windows 10 Pro machine which is dedicated to Plex. It’s an Intel i9-9990K with 1…

[image] JuiceWSA: I can actually think of many things I’d rather be doing… Yeah… I know what you mean. I find it most frustrating troubleshooting my own problems. I rather fix other people stuff!

Don’t go anywhere - I’ll let you put me up on the lift after while - you silly man… (sooner if I get another PMS crash) lol

Folks should also not misunderstand I would be doing logs feverishly, as soon as I think this one PMS crash is chronic. If you’d been here, you might not have been surprised if a bunch of things hadn’t crashed. I was pushing the envelope.

[image] JuiceWSA: If you’d been here, you might not have been surprised if a bunch of things hadn’t crashed. I was pushing the envelope. To be honest, that should not make apps crash. Pushing your system to the brink of death should only make apps appear non responsive at times. I push too. …

I’m having the same problem with 1.16.5.1554 running on Win 10. I’ve had occasional crashes for quite a while but this morning PMS only stays up for a minute or two before crashing. Help! I’m happy to provide any logs to help resolve this issue ASAP.

Yea, but. My router had been flashing the Update Me, You Fool Icon for a month, at least. I had 14 Hanbrake items in the queue. I was doing an OCR session in Subtitle Edit right after I dropped, too soon, 5 episodes of Prime Suspect in her library and thumb gen had begun. I wasn’t just pushing t…

[image] Cap_n_Awesome: . Help! I’m happy to provide any logs to help resolve this issue ASAP. Then follow these instructions. [image] 1.16.4.1469 crashes on Win 10 General Discussions Okay. You will need to provide us with some logs. https://support.plex.tv/article…

And https://support.plex.tv/articles/200250417-plex-media-server-log-files/ You can use the Easily Gather Logs

Added to my last reply - I just got excited and saved it too early.

@Cap_n_Awesome I would start with updating your drivers Aug 28, 2019 07:09:00.992 [5632] ERROR - [FFMPEG] - Error initializing an MFX session: -3. Aug 28, 2019 07:09:01.039 [5632] ERROR - [FFMPEG] - Cannot load nvEncodeAPI.dll Aug 28, 2019 07:09:01.039 [5632] ERROR - [FFMPEG] - The minimum require…

1.16.4.1469 crashes on Win 10

General Discussions

NewPlaza August 30, 2019, 12:55am 35

@Lysdal, @Cap_n_Awesome
You can also try the new beta version.

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1.16.4.1469 crashes on Win 10

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