1.27.0.5873 Plex Updater bug

The 1.27.0.5873 update fails because it’s looking for the incorrect path.

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I don’t have a log entry or screenshot, but the Windows version appears to have issues running this update, as well. It just gets in a loop between Download update and Install Update (clicking the button just switches it back and forth.

Installed fine as a manual download from the Plex website, though.

previous updates are all named the same with the following tag.
“-macos-x86_64-standard-full.zip”

So this is an installer issue. It’s downloading one thing and looking for
“-darwin-universal-standard-full.zip”

I’ll just copy the file from the downloaded package.

I’m having the exact same problem. I’m in no rush to update, so should I just wait for Plex to fix their error? (I assume it’s their error as the update file is downloaded and in the directory that Plex is looking for, they just gave it the wrong file name).

Despite it being an annoying error, this is exciting.
It implies progress on the universal Intel/Apple Silicon build!

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I am having the same issue on Mac.

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You can follow this to update using the file that was downloaded.

Seeing same problem here. will just renaming the downloaded file suffice?

It doesn’t break anything, the new version just doesn’t install.

Fixed in Plex Media Server - #508 by janoskk

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Posting that the “Auto update could fail” in “Plex Media Server - #508 by janoskk” does not fix the problem, it simply acknowledges that there is a problem. What is the real solution? Manual install? Wait for the next release? A little more guidance would be nice on this. The auto update hasn’t failed in years before now…

If you click the link, it takes you to the Plex Media Server 1.27.0.5878 Beta release announcement. It lists this fix in the Beta so you can either install the Beta release or wait until it becomes the Public release.

Good luck

Chris

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