Server Version#: 4.47.3
Player Version#: 9.4.0
Plex Media Server Logs_2021-01-17_13-57-58.zip (3.5 MB)
Hi, my Roku Stick+ (actually checked iPhone and Chrome Cast too in the meantime) is transcoding a movie in 1080p and can’t figure out why. The stream is local and I have Direct Play enabled - here are the messages I’m getting I also attached the logs files
Jan 17, 2021 13:55:58.167 [0x7fa9e7447700] DEBUG - [Transcode] Scaled up video bitrate to 34740Kbps based on 1.500000x fudge factor.
Jan 17, 2021 13:55:58.168 [0x7fa9e7447700] DEBUG - [Transcode] MDE: Selected protocol hls; container: mpegts
Jan 17, 2021 13:55:58.168 [0x7fa9e7447700] DEBUG - [Transcode] MDE: analyzing media item 3695
Jan 17, 2021 13:55:58.168 [0x7fa9e7447700] DEBUG - [Transcode] MDE: Undisputed III: Redemption (2010): Direct Play is disabled
Jan 17, 2021 13:55:58.168 [0x7fa9e7447700] DEBUG - [Transcode] MDE: Undisputed III: Redemption (2010): media must be transcoded in order to use the hls protocol
Jan 17, 2021 13:55:58.168 [0x7fa9e7447700] DEBUG - [Transcode] MDE: Undisputed III: Redemption (2010): no direct play video profile exists for http/mkv/vc1
Jan 17, 2021 13:55:58.168 [0x7fa9e7447700] DEBUG - [Transcode] MDE: Undisputed III: Redemption (2010): no direct play video profile exists for http/mkv/vc1/ac3
Jan 17, 2021 13:55:58.168 [0x7fa9e7447700] DEBUG - [Transcode] MDE: Undisputed III: Redemption (2010): no direct play video profile exists for http/mkv/vc1/dca
Jan 17, 2021 13:55:58.168 [0x7fa9e7447700] DEBUG - [Transcode] MDE: Undisputed III: Redemption (2010): no remuxable profile found, so video stream will be transcoded
Jan 17, 2021 13:55:58.168 [0x7fa9e7447700] DEBUG - [Transcode] MDE: Cannot direct stream video stream due to profile or setting limitations
Here’s the XML of the movie Pastebin link
Any help would be appreciated.
Thanks!
