[480p] [HEVC] [x265] [MKV] not being recognized as videos

Plex Media Server Metadata & Adding Files
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Server Version#: - PMS 1.18.1.2019-x186313fe
Player Version#: - N/A

Hey not sure if this is the right section, but; I have gotten some files with that are ([480p] [HEVC] [x265] [MKV]) and I am trying to scan them into my Plex library and it does not recognize them as video files. Is it the encoding as they play in Grove(sp?) and WMP so I know they are real video files. I also tried to convert it using RealPlayer converter but it doesn’t see them either. Could someone please give me an idea of what to do?

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Plex relies heavily on rules for naming folders and files. Are you using these rules? Are these TV Show files or Movie files?

https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/

https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/

If neither, Plex also will not “notice” video files smaller than 300mb I think?

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oh! it’s the last part that is my bane probably the original files are 300+ and the new are less than 100 :frowning: do you know of a converter i can “fluff” up the size of the files with :slight_smile: Ah well I guess there is a limit to how much compression is a good thing :laughing:

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Not true. I have a lot of videos in my test library which are smaller than that.

@A_Nolan please show us a few of your actual file names.

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I hate the fickleness of Plex scans I did the exactly what I am doing now and NOW it works thank you all and my files are in the 100 to 50 mb size

thanks for the help :bowing_man: anyway :roll_eyes: now I will have to rename 1000 files as they come in :man_facepalming:

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Tip: Filebot

1 Like
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