Server Version#: 1.24.5.5173
Player Version#:
I’ll start by saying I’ve been using PMS for many many years. Started on a Windows desktop and have been working on a Debian desktop for several years now. Not many major problems in the past, but after upgrading PMS recently, I noticed this issue.
I have direct streamed 4K/TrueHD files in the past with no issues, but when playing a certain one for the first time to an Nvidia Shield, I noticed certain scenes where playback would start to buffer and/or stutter. Sometimes it would say the connection is not fast enough. I have an enterprise-grade network, but I wanted to rule it out anyway.
When the Shield is playing, the activity shows Direct Stream for both audio and video. CPU is reasonable and disk I/O is minimal. I then decided to test with the local web player on the desktop machine. It attempted to transcode to 1080/AAC, and I saw stuttering/buffering in the same spots as before.
I thought it could be a bad HDD or file, so I played the same file locally in SMPlayer, and it plays 100% without issue, which I believe only points to Plex as the cause, I’m just not sure why. Has anyone else experienced this with the latest version? Any help is appreciated. TIA!
