720kbps bandwidth limit? Why?

[manosinistra]

Server Version#: 1.20.3.3483

I have a PMS that has worked fine (simple server going through router with default ports). After the update to 1.20.3.3483 I’m getting the following message on all remote devices:

“Could not direct play because: Not enough bandwidth for direct play of this item. Required bandwidth is 13318kbps and only 8000kbps is available. Could not transcode becasue: Not enough CPU for conversion of this item.”

I have “Disable video stream transcoding” turned off.

When I look in my logs, I see:

Oct 22, 2020 20:56:59.047 [0xa25f7430] DEBUG - [Transcode] Streaming Resource: Calculated bandwidth of 13318kbps exceeds bandwidth limit. Changing decision parameters provided by client to fit bandwidth limit of 720kbps

I have fibre and I’ve set my max upload explicitly to 770mbps. I’ve reinstalled, restarted, everything and I can’t figure out why the computer things I’m on dial-up.

I also have a PMS running on the same version on an RPi4 and I get the same error message. Somehow the 720kbps is being detected or set on both my Windows and RPi servers.

Any help would be much appreciated.

[BigWheel]

Go to your quality settings in the player app and change it to maximum.

[manosinistra]

So I had stream transcoding disabled on one of the servers but not the other.

When the transcoding is disabled I get the 720kbps max error on the iPhone or AppleTV via remote connection. I cannot change the video quality on the client as it doesn’t even play.

When enable video stream transcoding then I can select original quality (say 9.2mbps) but the video still plays at low quality.

This is on i5-8500, Win 10 Pro, 32GB RAM nothing else running.

[BigWheel]

What is the default quality settings in whatever Player app you are using. Like this is the Web players quality settings.