Insufficient bandwidth for playback

Hi
I’m running the latest PMS on a Windows VM.
At home playback is excellent, and I have 80/20Mbps broadband and good upload and download speeds.

Lately though when I try to play back anything remotely (web, android or Opera TV) it fails with the following error:

Not enough bandwidth for any playback of this item. Required minimum bandwidth is 146kbps and only 128kbps is available

I have plenty of bandwidth so what else could be the problem?

Are you sure, on the client, you have selected a quality setting high enough to allow the media to play?

I’ve tried it on Original, 1.5Mbps and down as low as 208 and 96kbps - all fail with the same error. And it even happens when on WiFi at a friends house too.

Ah I just realized what it might be.
Did you happen to set a bandwidth limitation back when that preference was viable in a previous version of PMS?

You look at preferences to see if it is set, look for WanPerStreamMaxUploadRate and remove that setting and restart PMS.

REF: https://support.plex.tv/hc/en-us/articles/201105343-Advanced-Server-Settings

That’s fixed it!

I’ve never set that preference before, so I don’t know how it got set, but deleting it and re-starting does seem to have fixed it.

Thank you!!

@hthighway you are a savior! I’m really excited that they actually are enforcing this. I may use this to force people to not transcode to 1080P since i have not 1080 content!! Can’t wait till they perfect this :slight_smile:

@dhruvb14 said:
@hthighway you are a savior! I’m really excited that they actually are enforcing this. I may use this to force people to not transcode to 1080P since i have not 1080 content!! Can’t wait till they perfect this :slight_smile:

If you don’t have 1080p content, then nobody will get a 1080p stream out of your server. Plex doesn’t upscale. It makes no sense.

I am having this problem, the setting has been set because of the new streaming brain stuff to 20mbps. The trouble is this is local content and surely that shouldn’t affect it?

EDIT: This workaround worked for me.