Hey so we might make some progress here. Fingers crossed…
I noticed some logs are in UTF-16. Your language is set to fr-FR.
Your logs are filled with parsing errors. I’ll paste them below.
That may be the problem, UTF-16 might be the system encoding, but
Plex might expect UTF-8. I don’t know what’s expected or required.
I’ll just try to display the evidence.
Here we see the install completed and was deemed successful (in copying files etc).
In "Plex Media Server_20190920214424_002_pms.log"
MSI (s) (DC:70) [21:44:44:863]: Product: Plex Media Server -- Installation completed successfully.
But next we start seeing what happens when PMS runs for the first time - many odd errors. Notice the last line says UTF-8. This error repeats in every agent log in your plugins folder you attached.
In com.plexapp.agents.lastfm.log
2019-09-22 10:10:25,089 (17f0) : CRITICAL (core:574) - Exception getting hosted resource hashes (most recent call last):
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-b9d49bdb7\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\runtime.py", line 1295, in get_resource_hashes
self._resource_hashes = self._core.data.json.from_string(json)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-b9d49bdb7\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\data.py", line 180, in from_string
return demjson.decode(jsonstring, encoding)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-b9d49bdb7\Framework.bundle\Contents\Resources\Platforms\Shared\Libraries\demjson.py", line 2135, in decode
obj = j.decode( unitxt )
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-b9d49bdb7\Framework.bundle\Contents\Resources\Platforms\Shared\Libraries\demjson.py", line 1706, in decode
r = self.decodeobj(txt, 0, only_object_or_array=not self._allow_any_type_at_start)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-b9d49bdb7\Framework.bundle\Contents\Resources\Platforms\Shared\Libraries\demjson.py", line 1697, in decodeobj
raise JSONDecodeError('can not decode value',txt[i:])
JSONDecodeError: ('can not decode value', u'<!-- username.html--><!DOCTYPE html><html><head><meta http-equiv="content-type" content="text/html; charset=UTF-8"><meta name="viewport" content="width=device-width, initial-scale=1"><title>Welcome To Zscaler Directory Authentication</title><style type="text/css">body { background-color: #FFF; font-family: Arial, sans-serif; font-size: 12px; text-align: center; color: #4B4F54; overflow: hidden; margin: 0;}a { color: #009dd0; cursor: pointer; text-decoration: none;}form { width: 100%; height: 100%; margin: 0; padding: 0;}input { font-family: Arial; font-size: 100%; margin: 0; width: 100%; vertical-align: top; color: #424242; display: inline-block; border: none; padding: 0; text-align: left; height: 100%; width: calc(100% -35px);}table { margin-top: 10px; text-align: center; background-color: white;}table.table-company-logo { background-color: #e3e3e3;}table.table-upper { border-radius: 10px;}table.table-lower { border-bottom-left-radius: 10px; border-bottom-right-radius: 10px; background-color: #f3f3f3;}table.table-field-label { margin-bottom: 2px;}table.table-field-input div.input-wrapper { display: block; border-color: #2a2c30;; width: inherit; padding-left: 10px;}table.table-field-input .input-wrapper.disabled { border-color: #cfd0d1;}table.zsc-company { border-bottom-left-radius: 10px; border-bottom-right-radius: 10px; background-color: #f3f3f3;}table.zsc-company td { border-bottom-left-radius: 10px; border-bottom-right-radius: 10px; font-size: 11px; color: #939393;}.table-half-column-fixed { width: 356px;}table + table, td table { margin-top: 0;}td.td-field-label { font-size: 16px; color: black;}td.td-field-act { font-size: 13px; color: #009dd0;}td.td-field-act img { vertical-align: middle;}img { max-height: 80px; max-width: 430px;}img.act-icon { padding-right:3px;}.or { background: #ff9500;}.gr { background: #e3e3e3;}.gy { background: #939597;}.yl { background: #ffc800;}.red { background: #c20000;}.pg { position: absolute; top: 0; bottom: 0; left: 0; right: 0; white-space: nowrap; height: 100%; overflow: auto;}.pg:before { content: ""; display: inline-block; height: 100%; vertical-align: middle;}.pg_cont { display: inline-block; vertical-align: middle; width: 100%;}.m_tbl { width: 90%; min-width: 600px; max-width: 758px; max-height: 258px; background: #FFF; white-space: normal; border: 3px solid #399c1d; border-radius: 10px;}.m_tbl.tbl_error { border-color: #77797c;}.eu_h.tbl_error { color: #77797c;}.eu_h { vertical-align: middle; font-weight: bold; border-radius: 10px; font-size: 24px; color: #399c1d; font-weight: normal; padding: 20px 20px 0 20px;}.sm { font-size: 20px; color: #696A6D; font-weight: normal;}.eu_co { font-size: 14px; color: #696A6D; white-space: normal; padding: 0 20px;}.eu_co.bsubmit { padding: 0 20px 20px 20px;}.eu_l { width: 500px; overflow: hidden; text-overflow: ellipsis; margin: 0 auto; line-height: normal;}.eu_l a { color: #0069AA; word-break: break-word;}.bh { min-height: 40px; display: block; max-height: 80px; color: #0076A9; font-size: 32px; overflow: hidden; padding-bottom: 15px;}.btn { background: #009dd0; color: #FFFFFF; border-radius: 5px; border: 2px solid #009dd0; cursor: pointer; display: inline-block; height: 30px; margin: 15px 0 15px; font-size: 18px; line-height: 26px; width: auto; padding: 0 20px;}.btn:focus, input:focus { outline: none;}.btn:hover { background: #fff; color: #0076A9;}.fo { height: 40px; line-height: 40px; font-size: 11px; padding-bottom: 0px; background-color: #f3f3f3; width: 100%; border-bottom-left-radius: 7px; border-bottom-right-radius: 7px; padding-left: 25px;}.ln { font-size: 13px; padding: 0 0 35px; font-style: italic;}.pb20 { padding-bottom: 20px;}.pb35 { padding-bottom: 35px;}.eu_co.st { font-size: 12px; padding: 10px 0; line-height: 20px; position: relative;}.ie-label { display: none;}.w-sp { -webkit-animation: spinner .8s linear infinite; animation: spinner .8s linear infinite; border: 2.5px solid #c6c6c6; border-radius: 100%; display: inline-block; height: 13px; position: relative; width: 13px; vertical-align: middle; top: -2px; margin-right: 6px;}.w-sp.grn { border-top-color: #399c1d;}.w-sp.gry { border-top-color: #77797c;}@-webkit-keyframes spinner { to { -webkit-transform: rotate(360deg); }}@keyframes spinner { to { transform: rotate(360deg); }}.not { color: #fd4239; font-size: 16px; padding-left: 0; padding-top: 0;}.demo-icon { color: green;}.s_img { vertical-align: bottom; padding-right: 5px; background: url("data:image/png;base64,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") no-repeat; width: 55px; height: 17px; display: inline-block;}.f_btn + .f_btn { margin-left: 5px;}.f_btn { display: inline-block;}.arrow-box { padding: 15px; position: absolute; background: white; text-align: left; line-height: 16px; width: 295px; top: -40px; display: none; z-index: 10; border: 1px solid #c2a200; border-radius: 5px; padding: 15px; color: #c2a200; font-size: 13px;}.arrow-box li { list-style-type: none; color: #2a2c30;}.arrow-box-left { top: -10px; left: -335px;}.arrow-box-left:after, .arrow-box-left:before { left: 100%; top: 53px; border: solid transparent; content: " "; height: 0; width: 0; position: absolute;}.arrow-box-left:after { border-color: transparent; border-left-color: #FFFFFF; border-width: 5px; margin-top: -34px;}.arrow-box-left:before { border-color: transparent; border-left-color: #c2a200; border-width: 6px; margin-top: -35px;}.arrow-box-right { right: -335px; top: -20px;}.arrow-box-right:after, .arrow-box-right:before { right: 100%; top: 53px; border: solid transparent; content: " "; height: 0; width: 0; position: absolute; pointer-events: none;}.arrow-box-right:after { border-color: transparent; border-right-color: #FFFFFF; border-width: 5px; margin-top: -24px;}.arrow-box-right:before { border-color: transparent; border-right-color: #c2a200; border-width: 6px; margin-top: -25px;}.input-wrapper { height: 30px; line-height: 30px; margin-bottom: 10px; border: 1px solid #b0b0b0; position: relative; display: block; width: inherit; padding-left: 10px;}.input-wrapper div.input-wrapper-div-text { text-align: left; color: #b0b0b0; max-width: 334px; overflow: hidden; text-overflow: ellipsis;}.input-image { width: 17px; display: inline-block; vertical-align: middle; height: auto; float: left; position: absolute; top: 5px; width: 20px; height: 20px; left: 7px;}.input-wrapper.dotted-border { border: none; border-bottom: 1px dotted #77797C;}.error-content { overflow-y: auto; height: auto;}.error-content li { list-style-type: none;}.text-label-link { height: 32px; line-height: 32px; margin-bottom: 10px; text-align: left; padding-left: 10px; position: absolute; top: 0px; right: -100px;}.text-label-link.pwd { right: -140px;}.text-label-link:before { content: "<<"; letter-spacing: -0.15em; padding-right: 2px; font-size: 8px; line-height: 11px; color: #3892B8; vertical-align: middle;}.username { width: calc(100% -35px); display: inline-block; vertical-align: top; color: #424242; position: relative; overflow: hidden;}.button-link { width: auto; height: auto; background: none; color: #0076A9; text-decoration: underline; cursor: pointer; vertical-align: middle;}.hide { display: none;}.err-tri { width: 0; height: 0; border-top: 15px solid transparent; border-bottom: 15px solid transparent; position: absolute; top: 40px;}.err-tri-to-left { border-right: 15px solid #FF9130; left: -15px;}.err-tri-to-right { border-left: 15px solid #FF9130; right: -15px;}.err-tri-new { display: none; -ms-transform: rotate(45deg); -webkit-transform: rotate(45deg); transform: rotate(45deg); width: 16px; height: 16px; /*right: -9px; top: 47px;*/ right: -14px; top: 6px; position: absolute; border: 1px solid #c2a200;}.username_placeholder { font: 14px/normal sans-serif; left: 7px; top: 8px; width: 332px; height: 20px; position: absolute; overflow-x: hidden; font-size-adjust: none; font-stretch: normal; text-align: left; color: #939393;}.username_input { position: relative; top: 6px; height: 20px; left: -27px; z-index:15;}input.username_input { width: 295px;}.table-left-column, .table-right-column { width: 50%; display: inline-block;}.table-left-column table { padding-right: 10px;}.table-right-column table { padding-left: 10px;}.separator { height: 14px; margin-left: 8px; margin-right: 8px; border-left: 1px #cfd0d1 solid;}hr { background-color: #cfd0d1; margin-top: 16px; margin-bottom: 16px;}.eu_sh { font-size: 16px; color: #929496; vertical-align: middle; padding: 10px 20px 0 23px;}.eu_h_t { padding-left: 23px; font-size: 16px; color: #2a2c30;}.eu_h_t span { color: #009dd0;}.eu_co_aup_txt { font-size: 13px; color: #2a2c30; padding: 0 20px 0 23px;}.eu_co_aup_txt div { max-width:715px; word-wrap: break-word; overflow-x: hidden;}.eu_h_t_sub { font-size: 16px; color: #77797c; padding: 0 0 0 23px; display: inline-block; padding-bottom: 15px; margin-right: -15px;}.eu_h_t_sub_a { padding-left: 0; padding-bottom: 15px; display: inline-block; text-align: left;}.eu_h_t_sub_a a { font-size: 16px; color: #009dd0; padding: 0 0 0 23px; width: 215px;}.otp { background-color: white; padding-left: 0; padding-top: 16px; font-size:11px;}@media only screen and (max-width:640px) { .eu_l { width: 250px; } .input-wrapper { width: 100%; } .arrow-box { background: #FFFFFF; border: 1px solid #c2a200; width: 524px; } .arrow-box-right { top: -140px; left: -1px; } .arrow-box-left { top: -80px; left: -3px; } .arrow-box-left:after, .arrow-box-left:before, .arrow-box-right:after, .arrow-box-right:before { top: 117%; left: 48%; border: solid transparent; content: " "; height: 0; width: 0; position: absolute; } .arrow-box-right:after { border-color: transparent; border-top-color: #FFFFFF; border-width: 15px; margin-left: -15px; margin-top: -20px; } .arrow-box-right:before { border-color: transparent; border-top-color: #c2a200; border-width: 16px; margin-left: -16px; margin-top: -20px; } .arrow-box-left:after { border-color: transparent; border-top-color: #FFFFFF; border-width: 15px; margin-left: -15px; margin-top: -9px; } .arrow-box-left:before { border-color: transparent; border-top-color: #c2a200; border-width: 16px; margin-left: -16px; margin-top: -9px; } .text-label-link, .text-label-link.pwd { right: 0; top: 25px; } .table-left-column, .table-right-column { width: 100%; display: block; } .table-left-column table, .table-right-column table { padding-left: 0; padding-right: 0; } .eu_co_aup_txt div { white-space: normal; word-wrap: break-word; }}@media only screen and (max-width: 480px) { .table-half-column-fixed { width: inherit; } input.username_input { left: -2px; width: 100%; } .eu_co_aup_txt div { white-space: normal; word-wrap: break-word; } .m_tbl { min-width: 300px; } .pg_cont { position: relative; left: -3px; } .fo { text-align: center; }}</style><style type="text/css">.bh.bh-scaled {overflow:visible;}</style><!--[if lte IE 7]><style type="text/css">.act-icon {display: none;}</style><![endif]--><!--[if lte IE 7]><style type="text/css">.ie-label {position: absolute;left: 5px;top: 10px;display: block;}.username_input {position: relative;top: 5px;height: 20px;left: -27px;}.username_placeholder {left: 7px;}</style><![endif]--><!--[if lte IE 8]><style type="text/css">.table-left-column, .table-right-column {width: 100%;display: block;}.table-left-column table, .table-right-column table {padding-left: 0;padding-right: 0;}.arrow-box {background: white;border: 1px solid #c2a200;width: 95%;z-index: 100;}.arrow-box-right {top: -140px;left: -1px;}.arrow-box-left {top: -80px;left: 2px;}.arrow-box-left:after, .arrow-box-left:before,.arrow-box-right:after, .arrow-box-right:before {top: 117%;left: 48%;border: solid transparent;content: " ";height: 0;width: 0;position: absolute;}.arrow-box-right:after {border-color: transparent;border-top-color: #FFFFFF;border-width: 15px;margin-left: -15px;margin-top: -20px;}.arrow-box-right:before {border-color: transparent;border-top-color: #c2a200;border-width: 16px;margin-left: -16px;margin-top: -20px;}.arrow-box-left:after {border-color: transparent;border-top-color: #FFFFFF;border-width: 15px;margin-left: -15px;margin-top: -9px;}.arrow-box-left:before {border-color: transparent;border-top-color: #c2a200;border-width: 16px;margin-left: -16px;margin-top: -9px;}</style><![endif]--><!--link href="/chf.css" rel=stylesheet type="text/css"--><script language="JavaScript" type="text/JavaScript">function getIEVersion() {var myNav = navigator.userAgent.toLowerCase();return (myNav.indexOf(\'msie\') != -1) ? parseInt(myNav.split(\'msie\')[1]) : false;}function validate(myform) {myform.lognsfc.value = myform.lognsfc.value.trim();var ln = myform.lognsfc.value;var error = document.getElementById("error-text");if (ln == "") {error.style.display = "block";error.innerHTML = "Please enter a login name in the form of an email address";return false;}if (!ln.match(\'^([0-9a-zA-Z $#!%&\\\'*+-/=?^_`{|}~]+[-._+&])*[0-9a-zA-Z $#!%&\\\'*+-/=?^_`{|}~]+@([-_0-9a-zA-Z]+[.])+[a-zA-Z]{2,16}$\')) {error.style.display = "block";error.innerHTML = "The Login ID must be a valid email address";return false;}error.style.display = "none";return true;}function delcookie(name) {document.cookie = name + \'=1; expires=Thu, 01-Jan-70 00:00:01 GMT;\';}function delete_fchcookie() {delcookie("_sm__fch");}</script></head><body onload="delete_fchcookie()"><div id="main-page" class="pg gr"><div class="pg_cont"><!-- --><div id="flashform" style="display:block;"><form name="uform" method="post" action="https://login.zscloud.net:443/sfc__lu" id="uform"><table class="table-company-logo" width="100%" cellspacing="0" cellpadding="0"><tr><td class="bh bh-scaled"></td></tr></table><input type="hidden" name="urlosfc" size="25" value="origurl=http%3A%2F%2F127%2e0%2e0%2e1%3a32400%2f%3a%2fplugins%2fcom%2eplexapp%2esystem%2fresourceHashes&wexps=1&_ordtok=0FW3WVFn357MQWBlLfDLQSZJQV&wexps=1"><input type="hidden" name="urlodmn" size="25" value="http%3A%2F%2F127%2e0%2e0%2e1%3a32400%2f%3a%2fplugins%2fcom%2eplexapp%2esystem%2fresourceHashes"><input type="hidden" name="jscript" size="4" value="0set"><table class="m_tbl" cellpadding="0" cellspacing="0" align="center"><tbody><tr><td valign="top"><table class="table-upper" width="100%" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td align="left" class="eu_h"><img class="act-icon"src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAAUCAYAAACNiR0NAAABMklEQVR4nK3UvytFYRzH8RcpKUrEIP4ApRQZ/EjJJMpgltSVbsqsJP+DQcSosBgNLDYWGSyKBQObLGLBcM7Rudd57uXyns5znud5f7/POZ9z+Geqkov+7Y6s+WbMoxfPOMEO3osXnubuQU2JYoM4QGvq3izmMBEX+EZ1QNaIvSJZwhDWQl2EhONoD23CNBp+I+wqISN69p2/EV6XEQbXhISHeCohC86HhI+iN/qaMXeDXKhSsbAFG7hCHwawhQtRBlcxhU2cY1EqyxTmsBbH6I7Hy8hjNxbUxwVWU430xE2sZAlnUrKEJiyEjhezhHU8UHjkyTIbQ9RgLBmkhSMVCmE0S1j3B2FblvAvfH2GaWGpIJfjMkuYx1sFsjtRlFAYm32cYVj0Yy3HB25xhJcKGvkZn2rqLv61XgGbAAAAAElFTkSuQmCC">Sign In</td></tr><tr><td align="left" class="eu_sh">To keep you safe from internet threats, please sign in to your company\'s security service.<hr></td></tr><tr><td class="eu_co"><table width="100%" cellspacing="0" cellpadding="0"><tbody><tr><td align="left" width="100%" style="width:100%;"><div class="table-half-column-fixed"><table width="100%" class="table-field-label" cellspacing="0"cellpadding="0"><tr><td align="left" class="td-field-label">User Name</td></tr></table><table width="100%" cellspacing="0" cellpadding="0"class="table-field-input"><tr><td style="position: relative;"><div class="input-wrapper"><input id="username_input" class="input username_input" name="lognsfc" value="" type="text" autofocus="true"><label id="username_placeholder" class="username_placeholder" for="username_input">Enter your User Name...</label></div></td></tr></table></div></td></tr></tbody></table></td></tr><tr><td class="eu_co"><table width="100%" cellspacing="0" cellpadding="0"><tr><td align="left" id="error-text" class="eu_h sm not" style="display: none;"></td></tr></table></td></tr><tr><td class="eu_co" class="bsubmit" align="left"><table cellspacing="0" cellpadding="0" width="100%"><tbody><tr><td width="50%" style="width: 50%;" align="left"><input type="submit" name="lsubmit" class="btn" value="Sign In"onclick="return validate(this.form);"></td><td width="50%" style="width: 50%;" align="right"></td></tr></tbody></table></td></tr></tbody></table><table width="100%" cellspacing="0" cellpadding="0" class="table-lower"><tr><td class="eu_co fo" align="left">Need help? Contact your IT support.</td><td class="eu_co"></td></tr></table></td></tr></tbody></table><table class="table-company-logo" width="100%" cellspacing="0" cellpadding="0"><tbody><tr><td></td></tr></tbody></table></form></div></div></div><script language="Javascript" type="text/javascript">if (document.forms && document.forms[0] && document.forms[0].jscript) {document.forms[0].jscript.value = "1set";}var placeholder = document.getElementById(\'username_placeholder\');var input_field = document.getElementsByName(\'lognsfc\')[0];var userNamePlaceHolderText = \'Enter your User Name...\';placeholder.innerHTML = userNamePlaceHolderText;placeholder.style.zIndex = 100;if (window.attachEvent) {input_field.attachEvent(\'onkeyup\', function(e) {if (!e.srcElement.value) {placeholder.innerHTML = userNamePlaceHolderText;placeholder.style.zIndex = 100;}else {placeholder.innerHTML = \'\';placeholder.style.zIndex = 0;}});}else {input_field.addEventListener(\'keyup\', function(e) {if (!e.target.value) {placeholder.innerHTML = userNamePlaceHolderText;placeholder.style.zIndex = 100;}else {placeholder.innerHTML = \'\';placeholder.style.zIndex = 0;}});}setTimeout(function() {var companyLogoImgEl = document.getElementById("cmpy_info");if (companyLogoImgEl) {var theImage = new Image();if(window.attachEvent) {theImage.src = companyLogoImgEl.src;companyLogoImgEl.attachEvent(\'onmouseover\', function(e) {companyLogoImgEl.style.msTransform = "scale(2)";});companyLogoImgEl.attachEvent(\'onmouseout\', function(e) {companyLogoImgEl.style.msTransform = "scale(1)";});}else if(window.addEventListener){theImage.src = companyLogoImgEl.src;companyLogoImgEl.addEventListener(\'mouseover\', function(e) {companyLogoImgEl.style.transform = "scale(2)";});companyLogoImgEl.addEventListener(\'mouseout\', function(e) {companyLogoImgEl.style.transform = "scale(1)";});}}}, 200);</script></body></html>')
Next we'll more issues of parsing strings in com.plexapp.system.log
2019-09-22 10:10:20,720 (4264) : CRITICAL (core:574) - Exception in thread named 'refresh_servers' (most recent call last):
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-b9d49bdb7\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\runtime.py", line 1126, in _start_thread
f(*args, **kwargs)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-b9d49bdb7\System.bundle\Contents\Code\peerservice.py", line 169, in refresh_servers
servers_el = self.get_servers_el()
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-b9d49bdb7\System.bundle\Contents\Code\peerservice.py", line 165, in get_servers_el
return XML.ElementFromURL('http://127.0.0.1:32400/servers', cacheTime = 0)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-b9d49bdb7\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\api\parsekit.py", line 345, in ElementFromURL
).content, encoding=encoding, max_size=max_size)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-b9d49bdb7\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\api\parsekit.py", line 301, in ElementFromString
return self._core.data.xml.from_string(string, encoding = encoding)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-b9d49bdb7\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\data.py", line 162, in from_string
return etree.fromstring(markup, parser=(xml_parser if remove_blank_text else None))
File "lxml.etree.pyx", line 2743, in lxml.etree.fromstring (lxml-2.3\src\lxml\lxml.etree.c:52665)
File "parser.pxi", line 1573, in lxml.etree._parseMemoryDocument (lxml-2.3\src\lxml\lxml.etree.c:79932)
File "parser.pxi", line 1452, in lxml.etree._parseDoc (lxml-2.3\src\lxml\lxml.etree.c:78774)
File "parser.pxi", line 960, in lxml.etree._BaseParser._parseDoc (lxml-2.3\src\lxml\lxml.etree.c:75389)
File "parser.pxi", line 564, in lxml.etree._ParserContext._handleParseResultDoc (lxml-2.3\src\lxml\lxml.etree.c:71739)
File "parser.pxi", line 645, in lxml.etree._handleParseResult (lxml-2.3\src\lxml\lxml.etree.c:72614)
File "parser.pxi", line 585, in lxml.etree._raiseParseError (lxml-2.3\src\lxml\lxml.etree.c:71955)
XMLSyntaxError: StartTag: invalid element name, line 1, column 9869
Then we see more similar errors parsing in "Plex Media Server.log"
Sep 22, 2019 10:13:20.647 [19724] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.agents.lastfm], we're killing it.
Sep 22, 2019 10:13:20.647 [10388] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.agents.htbackdrops], we're killing it.
Sep 22, 2019 10:13:20.650 [10388] ERROR - Error received reading configuration for com.plexapp.agents.htbackdrops
Sep 22, 2019 10:13:20.650 [19724] ERROR - Error received reading configuration for com.plexapp.agents.lastfm
Sep 22, 2019 10:13:20.654 [8552] ERROR - Error received reading configuration for com.plexapp.agents.fanarttv
Sep 22, 2019 10:13:20.672 [15076] ERROR - Error parsing content.
Sep 22, 2019 10:13:20.672 [15076] ERROR - Exception caught while updating system agent list: Error parsing file
Sep 22, 2019 10:13:20.686 [12008] ERROR - Error parsing content.
Sep 22, 2019 10:13:20.689 [12008] ERROR - Exception caught while updating system agent list: Error parsing file
Sep 22, 2019 10:13:20.706 [9052] ERROR - Error parsing content.
I also noticed PMS installs itself into C:\Program Files (x86)\Plex
Why does a 64bit application install itself into 32bit folders? Anyone?
I haven’t touched Windows in 10 years, but that seems weird.
So that’s what I see. Can anyone help us understand the reqs here?
Does the system have to be set to UTF-8 to run PMS?
Can the user change encodings without devastating their rig?
Seems like a major change for the user.
Hope somehow else will be able to solve the mystery!