Account lockout after too many attempts

Hello good people of Plex.

First of all, I know my password! I’m confident in this (I used it to login to post this).

When I attempt to login on the android mobile app with my Plex u/p, I often get no feedback when I click the “Sign In” button (no message that says fail or success or anything), but I will inevitably be locked out afterwards.

This happens a lot. I find it frustrating.

I have done things like reset my password, etc. Still happens about 50% of the time or more.

Any advice? Am I holding my phone wrong?

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