Login on Android device

Server Version#:
Player Version#:newest
I got a new router and a new IP
Now I cant log in to my Plex account on my Android phone.
It says:
User could not be autenticated. This IP appears to be having trouble signing in to an account (detected repeated failures)
Every time I try, I find a new Authenticater code to Plex bud I’m never asked to enter it.
What do I do?

Now I’m able to open my Plex Server in a browser but still not able to make it happen in the Plex app.
I’m now asket to enter the verification code from Authenticator but nothing happens until the time runs out. Then I get the message that authentication failed.
Wierd

1 Like

That message means you had too many failures so you are temporarily blocked from signing in. This is a security feature we have so someone cannot sign into an account by just guessing passwords. Wait a few hours and try again. Do not try to sign in from any other devices either, as that will just extend the block. If you are already signed in on any Plex apps, you can continue to use that. This block is only for new sign ins.

Okay.
I think this security issue is running too far!

I found a code stored on my phone and now I-m in :slight_smile:

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