Active Plex Pass, but missing Premium Music Library Option

I'm seeing it on plex web version 2.4.7, running FreeNAS server 0.9.12.1, all my computers, Chrome and Firefox. I haven't seen it on RasPlex (which isn't working anymore because it can't log in now..), and haven't tried PHT, because I like the web client better, but I wouldn't expect it there. It's the little orange announcement bar near the top of the screen that drops down for the web client.

As far as I know if the announcements keep popping back up, it's because either you're switching browsers or the cookie used by the server isn't being saved (or is being deleted).  

Each browser has it's own settings/configurations.  So every time you access the server from a new browser it is like a new client.

Hm. Could be that I never clicked the X to get rid of it. I had just tried creating a library several times, and clicking the "create" link doesn't make that cookie. That's less obnoxious.Ā 

What's the outlook on the gracenote agent working in bsd? I don't like bsd, but I do like my nas. Hopefully it's not a no one has ported it yet problem. Porting is obnoxious but not that hard.

I would say the current outlook is not good. Gracenote hasn't released an SDK for *BSD/Unix systems so until they do that, there's not a whole lot that can be done. Ā A few users have been looking at the linux compatibility layer built into the *BSD system, but for the most part it ends up being run your normal server and then run a secondary server in a linux jail/vm.

Lame. :/ Oh well. Thanks for your input.

Lame. :/ Oh well. Thanks for your input.

Don't get me wrong though.  The developers have stated that their end goal is to try and bring feature parity across the platforms.  So they do want to bring the features over, but right now the big hurdle is the lack of SDK/Libraries for the Unix/*BSD world.

Yeah, that makes sense. Wonder if I know anyone at Gracenote.. hm..Ā 

Have you installed the update for the server? Should be 0.9.12.0.

I was on Plex Media Server 9.11 running on Windows 8.1.  I just updated the Plex Media Server to 9.12 and it fixed the issue and now presents me with the Create Page.

Thanks!

Hi
I just bought plex pass and the plex music mix doesn’t appear.
I’m running the latest release (Version 1.3.4.3285) on linux debian server.
I restarted the server after subscription.
Is there something else to do ?

Thx for your help :slight_smile:

@tanguybonneau said:
I just bought plex pass and the plex music mix doesn’t appear.
I’m running the latest release (Version 1.3.4.3285) on linux debian server.
I restarted the server after subscription.

https://support.plex.tv/hc/en-us/articles/204892678-Creating-a-Premium-Music-Library

I already saw this article but I though it wasn’t up to date because the menu ā€œcreateā€ didn’t appear when i was creating a music library
I force cache clearing and the menu appears… really annoying issue for a web application :S

Is there some cache issue known ?
A simple script.js?<version_number> resolves browser cache issue.

Anyway, thank you :wink:

First Post here:
Feeling duped as just bought a plex pass and now i learn the additional music features are not available to me on my freenas box, should be a warning when purchasing.

@RocksterPlex said:
First Post here:
Feeling duped as just bought a plex pass and now i learn the additional music features are not available to me on my freenas box, should be a warning when purchasing.

Plex Pass is not just Premium Music Libraries. it is much more than that.
See https://support.plex.tv/hc/en-us/categories/200139156-Plex-Pass
and this article covers which platforms support it
https://support.plex.tv/hc/en-us/articles/205041208-Media-Server-Support-for-Premium-Music-Libraries

Thanks Sa2000,
But music is very much a big deal for me, and this additional feature of the premium music libraries with the likes of lyrics etc built in was what lead to the lifetime purchase. Already running a backup mobile photo app on the server, cloud sync might be on my long term radar. Just disappointed that these short comings were not mentioned at time of purchase and hopefully this will be added in the near future.

Research using Docker. It allows you to run the Linux version of PMS on FreeBSD.
Thus you can use premium music.

Thanks OttoKerner, i’m relatively new to the FreeNas clan and was not aware of docker/Linux workaround

Please try to find a workaround for FreeBSD (FreeNas). Me too brought Plex Pass for the Premium Music Library. Surprised to find out that this is the only OS not supported.

If Gracenote is the blocker for this. Have we looked into alternatives?

Will premium music library comes to FreeBSD in the near future?

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I am having the same issue not related to a NAS. I have a lifetime Plex pass, but when attempting to create the library, I only have the normal music option. Running Windows 10 on the server.

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I got the same issue did you ever fix it?

Hello,
I am having the same problem. I.e. not having the option to select Plex Premium Music Library. I’m running the plex server 1.16.1.1291 on Mac OSX High SIerra (Mac mini mid 2010) and plex/web 3.104.1. I have a life time Plex Pass and I’m logged in with the correct user.
I have looked into all the different suggestions in this thread, but still it doesn’t work.
Any suggestions?

Hi,
Long time plex user, using it mainly for video content, but just decided to add my CD collection.
Lifetime Plex Pass Member.
When I create a music library, there is no option for ā€˜premium music library’, have read all the articles, but it does not help, because the option is missing.
Server is running on Windows 10, version 1.16.1.1291.
Web client Edge version 3.104.1.

Anyone got a solution?