I’ve searched many times over but cannot find a solution. I added several users but did not use a PIN. It now seems that there is no way to add a PIN so all users have access to each other’s shares.
Am I missing the obvious here, one result talked about using tokens but that sounded way to hard.
PINs only make sense for members of a Plex Home.
Your Plex Home currently only has two members: yourself and the Guest account.
The Guest account is a special case and doesn’t support a PIN.
You can only set a PIN on your own account, to prevent the Guest user from switching to your level of access.
Go to https://app.plex.tv/desktop/#!/settings/plex-home and
move the mouse pointer over the line with your user name.
Click on the “Edit PIN” link at the end.
If you are actually testing the access permissions of all the other regular shared users yourself, within your home network, there might be another thing to mislead you:
If you have added your whole home network to “List of IP addresses and networks that are allowed without auth”, then any client who is located within that network is not required to authenticate itself. Not via login, not via PIN either.
Which means the client has full access to your server.
Thanks for that, that’s what I’m finding. I suspect that I’m setting remote users as home users so can I have remote users with PINs?
I don’t want all users having access via another user account to shares not appropriate. It seems pointless having user accounts if they can use another.
No, you definitely didn’t do that. I’ve verified by looking at your account.
Please see the last paragraph of my response above.
There are no “remote” users. Users are either Managed users, Home users, or Invited friends. (I haven’t heard of this term “remote” user before.)
Managed users are similar to Netflix profiles, they log in using the main accounts user/pass info. They can be quick swapped to by clicking “Switch User”. You can set a PIN for these.
Home users are separate accounts that you invited to your Home. They can log in using their credentials, but once in can swap to any other home user in the home. As users can only belong to one Home, they are essentially abandoning all features of their own account and now belong to someone else’s. DANGER: Swapping to any other user (including the server admin’s user) is swapping accounts without entering login info. These home users would now have full control over the account. PINs can (and likely should) be set here (in the same place as managed users, in PLEX HOME in Settings.
Invited friends are allowed access to a library of yours, but that’s it. They get no benefit of your account status (without Plex Pass, they can’t do intro/outro skip or use mobile apps for free), but they also cannot swap over to any other account that has access (and definitely cannot swap to the account admin). As you cannot swap over, there is no option to assign a PIN to their account. They do not show up in the PLEX HOME menu in Settings.
Otto has seen your Plex Home, and says there are no other users in it. I do not know if he can see the Home interface as us non-mods do, but this implies that you don’t have any managed users nor any home-invited friends.
Thanks Otto,
Fantastic, I will look further into this as I believe that I should be using “managed accounts” (still learning)!
Plex is so far excellent but I need to change to “managed accounts” it seems as I only want to give some users limited shares & options.
It’s okay as it is but I will check it out.
I sincerely thank you for the prompt & great replies.
Limitations to access have nothing to do with the type of user. You can limit both types of users. https://support.plex.tv/articles/204232573-restricting-the-shares/
Managed users are intended for family members who live with you under the same roof,
who are not overly technical,
or who need supervision (like kids).
If the shared user has a Plex server of his/her own, (s)he should not join a foreign Plex Home at all.
Switching those shared users into managed users will not change the access situation, which you are facing. If any these users is located within the same home network as your Plex server, you have to remove the whole subnet address from “List of IP addresses and networks that are allowed without auth”. Fill in only one or two single IP addresses of client devices which are under your supervision.
Thanks Otto, we are away for three weeks but I will now look at options once we return.
Sincere thanks for your quick & very informative replies, it’s very much appreciated.
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