Server Version#: Latest
Player Version#: Web
Attempting to add a new user I received a 422 error, although the user (hotmail.com address) has never been added to the server previously. All research suggests the user already existed, but that is not the case.
Any ideas?
I am looking at your Plex.tv account.
I see 1 server, named “…-PlexServer”
It has a valid certificate.
May I see the DEBUG server logs you’re getting when you capture the server logs about 2 minutes after restarting PMS?
(I’ll reset your server certificate if need be)
You have run into a temporary block, most likely because you made too many changes ot your account/sharing in a small time span.
Wait a day, then try again – at a slower pace.
Here you are Chuck. Although the new user apparently received the invite, the error did occur after 3 attempts. Odd. Otherwise, Plex PMS is working just fine. Love your work team.
Plex Media Server Logs_2024-09-28_16-49-15.zip (483.8 KB)
Good morning Otto. That’s odd. Didn’t many any changes in months, and this is the first user I’ve added in a year maybe? so, yeah… Odd. Thank you for commenting however. Appreciate it.
I was just looking through the logs myself, and apparently there’s a LOT that is wrong. Perhaps a fresh install backup/restore is in order. What are your thoughts Chuck? It seems to be functioning fine…
what do you consider to be wrong?
One thing I see is this player needs a full restart (it has the old certificate)
Sep 28, 2024 16:48:10.811 [124530991311672] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-f2c27da23/WebClient.bundle/Contents/Resources/3115-3115-d0fd5b6c23cfcb91a4d3-plex-4.136.1-8affb58.css is 87318 (of total: 87318).
Sep 28, 2024 16:48:10.816 [124531150695224] DEBUG - CERT: incomplete TLS handshake from 192.168.1.173:57810: sslv3 alert certificate unknown (SSL routines)
Sep 28, 2024 16:48:10.819 [124531154889528] DEBUG - CERT: incomplete TLS handshake from 192.168.1.173:57812: sslv3 alert certificate unknown (SSL routines)
Sep 28, 2024 16:48:10.821 [124531154889528] DEBUG - CERT: incomplete TLS handshake from 192.168.1.173:57811: sslv3 alert certificate unknown (SSL routines)
You can also turn off the player’s VERBOSE logging. 
Sep 28, 2024 16:48:11.218 [124531154889528] DEBUG - Completed: [192.168.1.173:57815] 200 GET /web/chunk-152-5a12772c8b168dd1c859-plex-4.136.1-8affb58.css (13 live) #56 TLS GZIP 1ms 5745 bytes (pipelined: 3)
Sep 28, 2024 16:48:11.218 [124531154889528] VERBOSE - [IDLE] Removing (1->0) work item http_download - /web/chunk-152-5a12772c8b168dd1c859-plex-4.136.1-8affb58.css
Sep 28, 2024 16:48:11.218 [124531154889528] VERBOSE - [IDLE] * http_download - /web/js/chunk-2622-63b2aaa4850d6cb882f2-plex-4.136.1-8affb58.js - 1 active item(s)
Sep 28, 2024 16:48:11.218 [124531154889528] VERBOSE - [IDLE] * http_download - /web/js/chunk-3126-1f7fc252c7993bdd35ef-plex-4.136.1-8affb58.js - 1 active item(s)
Sep 28, 2024 16:48:11.218 [124531150695224] DEBUG - Completed: [192.168.1.173:57813] 200 GET /web/js/chunk-2622-63b2aaa4850d6cb882f2-plex-4.136.1-8affb58.js (13 live) #57 TLS GZIP 1ms 36351 bytes (pipelined: 3)
FYI: We jump in and help each other all the time. It’s great to know that another team member is looking at the same thing and may spot something I don’t.
Looking at the “Plex Media Server.4.log” I saw a LOT of invalid fields, Transcode runner appears to have died,
Sep 26, 2024 02:33:07.698 [131228625808184] WARN - [Req#36c08b/Transcode/5vfdqhx8ittgl1j6s98ierqu] Transcode runner appears to have died.
Sep 26, 2024 02:33:07.709 [131228613225272] WARN - [Req#36c08c/Transcode/5vfdqhx8ittgl1j6s98ierqu] Transcode runner appears to have died.
Sep 26, 2024 02:33:07.833 [131228638391096] WARN - [Req#36c08d/Transcode/5vfdqhx8ittgl1j6s98ierqu] Transcode runner appears to have died.
Sep 26, 2024 02:33:07.853 [131228609030968] WARN - [Req#36c08e/Transcode/5vfdqhx8ittgl1j6s98ierqu] Transcode runner appears to have died.
Sep 26, 2024 02:33:07.968 [131228634196792] WARN - [Req#36c090/Transcode/5vfdqhx8ittgl1j6s98ierqu] Transcode runner appears to have died.
Sep 26, 2024 02:33:07.990 [131228604836664] WARN - [Req#36c091/Transcode/5vfdqhx8ittgl1j6s98ierqu] Transcode runner appears to have died.
Sep 26, 2024 02:33:08.104 [131228625808184] WARN - [Req#36c092/Transcode/5vfdqhx8ittgl1j6s98ierqu] Transcode runner appears to have died.
Sep 26, 2024 02:33:08.125 [131228613225272] WARN - [Req#36c093/Transcode/5vfdqhx8ittgl1j6s98ierqu] Transcode runner appears to have died.
And lots of these…
Sep 26, 2024 04:10:14.342 [131228579670840] ERROR - [Req#39f5ab/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Sep 26, 2024 04:10:14.342 [131228579670840] ERROR - [Req#39f5ab/Transcode] [FFMPEG] - Could not dynamically load CUDA
Sep 26, 2024 04:10:14.343 [131228579670840] ERROR - [Req#39f5ab/Transcode] [FFMPEG] - Failed to initialise VAAPI connection: -1 (unknown libva error).
Sep 26, 2024 03:27:32.286 [131228604836664] ERROR - [Req#37ce3a/Transcode] [FFMPEG] - Could not dynamically load CUDA
Sep 26, 2024 03:36:43.921 [131228604836664] WARN - [Req#37e047] QueryParser: Invalid field ‘libraryHubsOnly’ found, ignoring.
Sep 26, 2024 03:38:51.088 [131228592253752] WARN - [Req#37e445] QueryParser: Invalid field ‘contentDirectoryID’ found, ignoring.
Sep 26, 2024 03:38:51.088 [131228592253752] WARN - [Req#37e445] QueryParser: Invalid field ‘libraryHubsOnly’ found, ignoring.
Sep 26, 2024 03:38:51.088 [131228592253752] WARN - [Req#37e445] QueryParser: Invalid field ‘pinnedContentDirectoryID’ found, ignoring.
Sep 26, 2024 03:38:52.105 [131228592253752] WARN - [Req#37e452] QueryParser: Invalid field ‘libraryHubsOnly’ found, ignoring.
Sep 26, 2024 03:38:52.155 [131228604836664] WARN - [Req#37e45c] QueryParser: Invalid field ‘libraryHubsOnly’ found, ignoring.
Sep 26, 2024 03:38:52.784 [131228609030968] WARN - [Req#37e465] QueryParser: Invalid field ‘libraryHubsOnly’ found, ignoring.
Sep 26, 2024 03:42:19.207 [131228592253752] WARN - [Req#37e989] QueryParser: Invalid field ‘contentDirectoryID’ found, ignoring.
Sep 26, 2024 03:42:19.264 [131228621613880] WARN - [Req#37e973] QueryParser: Invalid field ‘contentDirectoryID’ found, ignoring.
Sep 26, 2024 03:42:19.264 [131228625808184] WARN - [Req#37e98a] QueryParser: Invalid field ‘contentDirectoryID’ found, ignoring.
Sep 26, 2024 03:42:19.277 [131228613225272] WARN - [Req#37e98b] QueryParser: Invalid field ‘contentDirectoryID’ found, ignoring.
Sep 26, 2024 03:42:19.278 [131228604836664] WARN - [Req#37e98c] QueryParser: Invalid field ‘contentDirectoryID’ found, ignoring.
Sep 26, 2024 03:44:28.528 [131228592253752] WARN - [Req#37ed20] QueryParser: Invalid field ‘libraryHubsOnly’ found, ignoring.
Sep 26, 2024 03:44:28.708 [131228604836664] WARN - [Req#37ed3a] QueryParser: Invalid field ‘libraryHubsOnly’ found, ignoring.
Sep 26, 2024 03:44:29.170 [131228592253752] WARN - [Req#37ed3e] QueryParser: Invalid field ‘libraryHubsOnly’ found, ignoring.
These “seem” to not affect the wonderful Plex functionality, but concerning? This was a fresh install / migration not long ago, and even used the dbrepair to make sure the databases were intact and functioning perfectly.
Any recommendations would be great Chuck. Thank you.
I have restarted the VM by the way.
Let’s go through that. I’s not as bad as you think.
You’re starting a playback which needs to transcode. PMS can’t find an iGPU so it’s searching for Nvidia (CUDA). It’s an indication that we need to go looking at the passthrough from the real host to the VM.
Something isn’t right. It’s usually incorrect configuration in the VM passthrough.
And lots of these…
Sep 26, 2024 04:10:14.342 [131228579670840] ERROR - [Req#39f5ab/Transcode] [FFMPEG] - Cannot load libcuda.so.1
Sep 26, 2024 04:10:14.342 [131228579670840] ERROR - [Req#39f5ab/Transcode] [FFMPEG] - Could not dynamically load CUDA
Sep 26, 2024 04:10:14.343 [131228579670840] ERROR - [Req#39f5ab/Transcode] [FFMPEG] - Failed to initialise VAAPI connection: -1 (unknown libva error).
Sep 26, 2024 03:27:32.286 [131228604836664] ERROR - [Req#37ce3a/Transcode] [FFMPEG] - Could not dynamically load CUDA
Sep 26, 2024 03:36:43.921 [131228604836664] WARN - [Req#37e047] QueryParser: Invalid field ‘libraryHubsOnly’ found, ignoring.
Sep 26, 2024 03:38:51.088 [131228592253752] WARN - [Req#37e445] QueryParser: Invalid field ‘contentDirectoryID’ found, ignoring.
Sep 26, 2024 03:38:51.088 [131228592253752] WARN - [Req#37e445] QueryParser: Invalid field ‘libraryHubsOnly’ found, ignoring.
Sep 26, 2024 03:38:51.088 [131228592253752] WARN - [Req#37e445]
The fundamental question – How are you passing the GPU
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