Frustrated Cannot add Movies to Plex Server

Server Version#:Latest
Player Version#: Latest
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I have Plex Server up and running for quite a while. I have added movies successfully. For some reason I can no longer add movies. I am running the Windows Plex Client to access my Plex Media Server. I can access my libraries but cannot add to them. I have tried reinstalls, hostname variation, and looked at the logs. Nothing jumps out but I can add logs.

Any ideas? I have read the doc and looked through support entries and nothing seems to help. I am getting pretty frustrated!

Mind sharing some basic information before digging into your logs?

  1. What version of PMS do you have installed and on what platform?
  2. Any details about the library type and the selected agent/scanner?
  3. Are you manually triggering a library scan or relying on Plex automatically recognizing those files?
  4. Any specific information on file naming / folder organization

Sometimes Plex might ignore files if your naming is off. If you’re using a weird naming schema Plex might also mismatch your files and possibly treat them as different-quality versions of existing items in your library.

https://support.plex.tv/articles/201543057-why-is-some-of-my-content-not-found/

Everything is new with fresh install:
Plex Server Version 1.32.1.6999
Client Version 1.67.2.3705-db506a00
Platform Windows 11 v 22621.1555
Browser Chrome: Version 113.0.5672.64 (Official Build) (64-bit)

a pic of my very basic library structure on a dedicated disk:

I could not paste a screen capture but is very simple

e: Movies
- Standard Movies
- Each movie in its own directory
- 3D Movies

Discovery use to find the movies but no longer
I am just capturing DVDs in MP4 files

I could not paste a screen shot - strange forum if I can’t do that

I am making progress after a complete uninstall INCLUDING using Revo Uninstaller Pro which scrubbed my registry of all the Plex stuff. Now my libraries are editable now. I need to add an item to verify that this works

I suspect my ID confusion led to some problems. I still see some differences in the IDs on the Plex Server and the Client. Plex Server recognizes my ID as a Google ID but Plex Client does not and only lists my gmail ID. This forum also seems to struggle to recognize my ID and I have trouble having the forum allow me to access using my Google ID. I am afraid I will experience more problems due to this mix of IDs??

Yet more problems, related to IDs. When I click on Desktop I see two entries, one is connected and one is not connected and they are both the same name the unique name I gave the Desktop.

Could someone explain Plex IDs to me? I have tried to use Google ID sign in but have ended up with multiple IDs on the Windows Client log in. Also, why will the Forums and Support not accept Google sign ins? I also now have two Desktops in my implemenentation one that is logged in and attached and one that is not attached to a server??? This thing is driving me nuts. I have uninstalled and reinstalled multiple times and have scrubbed the registry and still end up with multiple IDs. The User ID directory is not well implemented. There should be one ID no matter how I access Plex!! I have multiple different IDs and cannot even log into the support forums half the time. I just want to log in get to my movies and add new movies. If I am logged in under my Google ID make it look like it with all my Google stuff. Right now I see different IDs different icons, and every time I access Plex I see something different!!

Here are my server logs after a reinstall and two copies of Desktop listed in my Windows Client:

[
  {
    "type": "info",
    "host": "app.plex.tv",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36",
    "browser": {
      "platformVersion": "10",
      "id": "chrome",
      "name": "Chrome",
      "version": "113.0",
      "webkit": true,
      "platform": "Windows",
      "platformID": "windows",
      "platformModifierKey": "ctrl"
    },
    "version": "4.105.2",
    "primaryServerAuthToken": true,
    "username": "willcline",
    "cloudUrl": [
      {
        "scheme": "https",
        "address": "clients.plex.tv",
        "uri": "https://clients.plex.tv",
        "testState": "connected",
        "isBundled": false,
        "isFallback": false,
        "relay": false,
        "isUntested": false,
        "isPending": false,
        "isConnected": true,
        "isUnauthorized": false,
        "isUnavailable": false,
        "isFailed": false,
        "isAborted": false,
        "isLoopback": false,
        "isPrivate": false,
        "isHttps": true,
        "isSecure": true,
        "isPlexDirect": false,
        "currentTest": null,
        "sources": [
          {
            "id": "internal"
          }
        ]
      }
    ]
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[UserManager] autoLogin false",
    "time": "2023-05-03T14:53:10.109Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Sources] Initializing...",
    "time": "2023-05-03T14:53:10.116Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Sources] Finished initialization",
    "time": "2023-05-03T14:53:10.116Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Servers] Initializing...",
    "time": "2023-05-03T14:53:10.116Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Servers] Initialize server with token, WillDesktop, c3ee1f54e31cddcebc4dd7f76d024539144ebdf4, https://2603-6081-6c00-6cff-0000-0000-0000-1b11.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400, https://2603-6081-6c00-6cff-7282-afb4-b1b7-b0b3.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400, https://192-168-1-246.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400",
    "time": "2023-05-03T14:53:10.125Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Servers] Waiting for initial servers = plex.tv",
    "time": "2023-05-03T14:53:10.125Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Primary Server] Waiting to set the primary server",
    "time": "2023-05-03T14:53:10.126Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Primary Server] Waiting for any owned server to connect",
    "time": "2023-05-03T14:53:10.127Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing testServerConnection",
    "time": "2023-05-03T14:53:10.127Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing testServerConnection",
    "time": "2023-05-03T14:53:10.127Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing testServerConnection",
    "time": "2023-05-03T14:53:10.128Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing testServerConnection",
    "time": "2023-05-03T14:53:10.128Z"
  },
  {
    "type": "log:message",
    "level": 1,
    "message": "[Companion] No companion found",
    "time": "2023-05-03T14:53:10.128Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Servers] Finished initialization",
    "time": "2023-05-03T14:53:10.128Z"
  },
  {
    "type": "ajax",
    "url": "/desktop/translations/en.json",
    "status": 200,
    "responseLength": 2,
    "time": "2023-05-03T14:53:10.152Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Testing connection for plex.tv at https://clients.plex.tv/monitoring/health",
    "time": "2023-05-03T14:53:10.189Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Testing connection for WillDesktop at https://2603-6081-6c00-6cff-0000-0000-0000-1b11.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400/media/providers",
    "time": "2023-05-03T14:53:10.191Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Testing connection for WillDesktop at https://2603-6081-6c00-6cff-7282-afb4-b1b7-b0b3.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400/media/providers",
    "time": "2023-05-03T14:53:10.192Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Testing connection for WillDesktop at https://192-168-1-246.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400/media/providers",
    "time": "2023-05-03T14:53:10.193Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] plex.tv connected at https://clients.plex.tv/monitoring/health",
    "time": "2023-05-03T14:53:10.846Z"
  },
  {
    "type": "log:message",
    "level": 2,
    "message": "[Connections] Active connection to plex.tv is https://clients.plex.tv",
    "time": "2023-05-03T14:53:10.847Z"
  },
  {
    "type": "log:message",
    "level": 1,
    "message": "[Companion] No companion found",
    "time": "2023-05-03T14:53:10.847Z"
  },
  {
    "type": "ajax",
    "url": "https://clients.plex.tv/monitoring/health?X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Language=en",
    "status": 200,
    "headers": {
      "Accept-Language": "en",
      "Accept": "application/json"
    },
    "responseLength": 0,
    "time": "2023-05-03T14:53:10.851Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[User] SSO status is signed-in, storage token matches SSO token",
    "time": "2023-05-03T14:53:11.926Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[User] Token promise succeeded, accessToken=REDACTED",
    "time": "2023-05-03T14:53:11.926Z"
  },
  {
    "type": "ajax",
    "url": "https://clients.plex.tv/api/v2/users/signin?X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Language=en",
    "status": 201,
    "headers": {
      "Accept-Language": "en"
    },
    "params": "skipAuthentication=true",
    "statusText": "success",
    "response": "{\"id\":136908035,\"uuid\":\"cb18f31642182308\",\"username\":\"willcline\",\"title\":\"Will Cline\",\"email\":\"EMAIL\":false}",
    "time": "2023-05-03T14:53:11.927Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[User] userPromise succeeded",
    "time": "2023-05-03T14:53:12.241Z"
  },
  {
    "type": "ajax",
    "url": "https://clients.plex.tv/api/v2/user?includeSubscriptions=1&includeProviders=1&includeSettings=1&includeSharedSettings=1&X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Language=en&X-Plex-Token=TOKEN",
    "status": 200,
    "headers": {
      "Accept-Language": "en"
    },
    "responseLength": 16533,
    "time": "2023-05-03T14:53:12.242Z"
  },
  {
    "type": "log:message",
    "level": 1,
    "message": "Did not move header \"accept\" to query string. This can result in an unnecessary OPTIONS preflight request.",
    "time": "2023-05-03T14:53:12.445Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Servers] Finding resources through plex.tv",
    "time": "2023-05-03T14:53:12.446Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Servers] Waiting for additional resources from plex.tv",
    "time": "2023-05-03T14:53:12.450Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[CloudServerEventManager] Opening server event connection to plex.tv at wss://pubsub.plex.tv/sub/websockets/136908035/f1purs0jy43rdp4a1n8qdrqp?X-Plex-Token=REDACTED",
    "time": "2023-05-03T14:53:12.451Z"
  },
  {
    "type": "ajax",
    "url": "https://clients.plex.tv/api/v2/home?X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Language=en&X-Plex-Token=TOKEN",
    "status": 200,
    "headers": {
      "Accept-Language": "en",
      "Accept": "application/json"
    },
    "responseLength": 140,
    "time": "2023-05-03T14:53:12.457Z"
  },
  {
    "type": "log:message",
    "level": 1,
    "message": "[Connections] WillDesktop is unavailable at https://2603-6081-6c00-6cff-7282-afb4-b1b7-b0b3.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400/media/providers (Status 0)",
    "time": "2023-05-03T14:53:12.543Z"
  },
  {
    "type": "log:message",
    "level": 1,
    "message": "[Connections] Prevented fallback to insecure connection for WillDesktop",
    "time": "2023-05-03T14:53:12.544Z"
  },
  {
    "type": "ajax",
    "url": "https://2603-6081-6c00-6cff-7282-afb4-b1b7-b0b3.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400/media/providers?X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
    "status": 0,
    "headers": {
      "Accept-Language": "en",
      "Accept": "application/json"
    },
    "statusText": "error",
    "time": "2023-05-03T14:53:12.544Z"
  },
  {
    "type": "log:message",
    "level": 1,
    "message": "[Connections] WillDesktop is unavailable at https://192-168-1-246.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400/media/providers (Status 0)",
    "time": "2023-05-03T14:53:12.544Z"
  },
  {
    "type": "log:message",
    "level": 1,
    "message": "[Connections] Prevented fallback to insecure connection for WillDesktop",
    "time": "2023-05-03T14:53:12.545Z"
  },
  {
    "type": "ajax",
    "url": "https://192-168-1-246.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400/media/providers?X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
    "status": 0,
    "headers": {
      "Accept-Language": "en",
      "Accept": "application/json"
    },
    "statusText": "error",
    "time": "2023-05-03T14:53:12.545Z"
  },
  {
    "type": "ajax",
    "url": "https://clients.plex.tv/api/v2/user/privacy?X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
    "status": 200,
    "headers": {
      "Accept-Language": "en",
      "accept": "application/json"
    },
    "responseLength": 6766,
    "time": "2023-05-03T14:53:12.722Z"
  },
  {
    "type": "ajax",
    "url": "https://clients.plex.tv/api/v2/geoip?X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
    "status": 200,
    "headers": {
      "Accept-Language": "en",
      "Accept": "application/json"
    },
    "responseLength": 269,
    "time": "2023-05-03T14:53:12.724Z"
  },
  {
    "type": "ajax",
    "url": "https://clients.plex.tv/api/v2/user/consent?X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
    "status": 200,
    "headers": {
      "Accept-Language": "en",
      "Accept": "application/json"
    },
    "responseLength": 88,
    "time": "2023-05-03T14:53:12.770Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Servers] WillDesktop was found through plex.tv",
    "time": "2023-05-03T14:53:12.798Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing testServerConnection",
    "time": "2023-05-03T14:53:12.802Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing testServerConnection",
    "time": "2023-05-03T14:53:12.802Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing testServerConnection",
    "time": "2023-05-03T14:53:12.802Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing testServerConnection",
    "time": "2023-05-03T14:53:12.803Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Servers] Waiting for additional resources from plex.tv",
    "time": "2023-05-03T14:53:12.803Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Servers] WillDesktop was found through plex.tv",
    "time": "2023-05-03T14:53:12.804Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Added connection https://174-109-137-205.5bca8107d379418490425f8dbc6cbfb5.plex.direct:18096 for WillDesktop",
    "time": "2023-05-03T14:53:12.805Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing testServerConnection",
    "time": "2023-05-03T14:53:12.805Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Removed connection https://2603-6081-6c00-6cff-0000-0000-0000-1b11.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400 from WillDesktop",
    "time": "2023-05-03T14:53:12.806Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing abortServerConnectionTest",
    "time": "2023-05-03T14:53:12.806Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Aborting pending connection test for WillDesktop at https://2603-6081-6c00-6cff-0000-0000-0000-1b11.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400",
    "time": "2023-05-03T14:53:12.806Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Aborted pending connection test for WillDesktop at https://2603-6081-6c00-6cff-0000-0000-0000-1b11.5bca8107d379418490425f8dbc6cbfb5.plex.direct:32400/media/providers",
    "time": "2023-05-03T14:53:12.806Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Testing connection for WillDesktop at https://2603-6081-6c00-6cff-0000-0000-0000-1b11.0b1eee87dc804dc99a0c772e3e78d739.plex.direct:32400/media/providers",
    "time": "2023-05-03T14:53:12.807Z"
  },
  {
    "type": "ajax",
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    "time": "2023-05-03T14:53:12.808Z"
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    "type": "log:message",
    "level": 4,
    "message": "[Servers] Found 2 resources through plex.tv",
    "time": "2023-05-03T14:53:12.809Z"
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    "type": "log:message",
    "level": 4,
    "message": "[Servers] Found all servers = plex.tv",
    "time": "2023-05-03T14:53:12.809Z"
  },
  {
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    "time": "2023-05-03T14:53:12.810Z"
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  {
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    "time": "2023-05-03T14:53:12.834Z"
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    "type": "log:message",
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    "time": "2023-05-03T14:53:12.849Z"
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    "type": "log:message",
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    "time": "2023-05-03T14:53:12.858Z"
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  {
    "type": "log:message",
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    "time": "2023-05-03T14:53:12.860Z"
  },
  {
    "type": "log:message",
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    "message": "[Connections] Testing connection for WillDesktop at https://174-109-137-205.5bca8107d379418490425f8dbc6cbfb5.plex.direct:18096/media/providers",
    "time": "2023-05-03T14:53:12.861Z"
  },
  {
    "type": "log:message",
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    "time": "2023-05-03T14:53:12.863Z"
  },
  {
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    "time": "2023-05-03T14:53:12.868Z"
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    "time": "2023-05-03T14:53:12.878Z"
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  {
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    "time": "2023-05-03T14:53:12.909Z"
  },
  {
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    "time": "2023-05-03T14:53:12.971Z"
  },
  {
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    "time": "2023-05-03T14:53:12.972Z"
  },
  {
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    "url": "https://clients.plex.tv/api/claim/subscribe?X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
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    "responseLength": 0,
    "time": "2023-05-03T14:53:13.057Z"
  },
  {
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    "url": "https://clients.plex.tv/api/invites/requests?X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
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    "responseLength": 206,
    "time": "2023-05-03T14:53:13.061Z"
  },
  {
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    "url": "https://clients.plex.tv/api/v2/user/settings/opt_outs?X-Plex-Product=Plex%20Web&X-Plex-Version=4.105.2&X-Plex-Client-Identifier=f1purs0jy43rdp4a1n8qdrqp&X-Plex-Platform=Chrome&X-Plex-Platform-Version=113.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1232%2C2560x1440&X-Plex-Token=TOKEN&X-Plex-Language=en",
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    "time": "2023-05-03T14:53:13.112Z"
  },
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    "time": "2023-05-03T14:53:13.347Z"
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    "time": "2023-05-03T14:53:13.438Z"
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    "level": 4,
    "message": "[MediaElement] Creating new media element. type: audio",
    "time": "2023-05-03T14:53:14.356Z"
  },
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    "type": "log:message",
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    "message": "[MediaElement] Releasing media element to pool. type: audio",
    "time": "2023-05-03T14:53:14.377Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing switchUser",
    "time": "2023-05-03T14:53:14.532Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing authenticateWithServer",
    "time": "2023-05-03T14:53:14.532Z"
  },
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    "time": "2023-05-03T14:53:14.754Z"
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    "time": "2023-05-03T14:53:14.756Z"
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    "time": "2023-05-03T14:53:15.124Z"
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    "type": "log:message",
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    "time": "2023-05-03T14:53:15.126Z"
  },
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