This is a fresh install of Plex Media Server on Windows Server 2012 R2.
When logging in for the first time, I get a message saying the server is unclaimed.
After claiming the server, I get a “No Soup for You” message and then it’s unable to find the server.
The server is listed in the allowed devices though.
I have tried:
Adjusting my date/time settings to be as close to the exact second as possible.
Removing the server from the list of allowed devices.
Deleting the Plex Media Server folder under users/Administrator/AppData
^ None of these worked. Upon reinstall of Plex Media Server I get the same error…
Unfortunately I started having this issue today. Just updated to the newest version of plex server for linux. The only way I can seem to resolve the issue is to log out and log back in. This will work for a short while but eventually I will have to reboot the server. I’ve also noticed while running tests that the server will report 2x the streams that are actually running. All of it is really odd.
Exiting Plex and starting the process again does not resolve the issue. I was seeing 2 streams, but they were saying it was on the dashboard (which is confusing).
I will try the logout and restart resolution when I get some time today
Add me to the list. I am showing two “now playing” when listing and then no soup for you when I click one of them. All started this morning after the latest update.
I too am running into this issue. Once I run into the “No Soup for You” message, the server becomes unavailable even if I switch between Home users within the same authenticated session.
I downgraded back to stable for now.
same here, updated to 1.15.1.710 and get the 2 streams, any show I click just goes back to home screen and keep getting the no soup error. Routing back to 1.15.0.659 resolved issues for now.
Upgraded to 1.15.1.710 and I see this issue when I log in to my plex box locally at http://192.168.1.101:32400/web/index.html but it works fine if I login through plex.tv/web. Dashboard appears twice for the server and get the no soup for you message when I try to navigate to the dashboard.
Same issue here as well. Is anyone from PLEX going to answer? This is a new install on a PC running windows 8.1 with the media stored on a windows 2012 server.
I can get PLEX working again by deleting registry keys from another forum but as soon as I hit the ‘claim server’ tab, i get the sorry no soup. Then back to square one with plex server not found.
Seems to work if i specify https, kind of annoying as the local server doesn’t have properly signed certificates and you get warnings from chrome that it is unsafe.
I don’t think https solves this. I have this issue as well, for me, my use case that I can reproduce it.
Open the Plex Media Player on a Windows Machine
Try and use the web app on another machine, and the activity shows two users using it.
At this point in time it will not allow the web to work at all. Not authorized, or other messages appear or it keeps looping back to the hope page on any link that you click.
Now, if you close the Plex Media Player, everything reverts back to normal and no more errors.
It would be nice to confirm if this is a bug in the .7xx releases.
This happens for two releases now, the 1.15.1.710-ece95b3a1 and 1.15.1.707-d893009fb. When I browse my Plex Media Server via app.plex.tv it is all okay. Direct browsing via server gives trouble.
Good catch. I didn’t even think of this but I am experiencing the same. If I go to the local IP address to access Plex i have the issue. If I use app.plex.tv or plex.tv/web I dont seem to have an issue.
Yep, same problem for me as well. Both the server and the client are Mac’s. If I try to access using the direct IP address, I get the “no soup for you” message and says that the server is undefined. If I access using the Plex.tv web app, it works fine.
