After deleting a/some moviesfiles, all kinds of strange movie titles appear... (e.g. $DKSJF)

Good day, fellow Plex users. This is a first for me, contributing to this forum, so I have no idea if I’m doing it the proper way :wink:

As the title indicates, since a few updates ago a strange phenomenon has arisen on my Plex server (Windows 11). When I delete a movie using, for example, my Android phone or via the Plex app on my Samsung TV, ALL titles convert to strange names, all starting with a $ sign, followed by a random combination of letters (e.g. $DJLFO or similar).

All images/movie posters have disappeared, and no movie is recognizable anymore, let alone playable. Only after performing a ‘library update’ several times will the original titles be visible again. Unfortunately, the latter does not always work and I have to restart Plex.

In short; does anyone have any idea how/why this happens, or better; can be avoided?

Thanks in advance for your answer!

Did you modify the location of your Plex data folder?

Did you modify the location of the Transcoder temp folder?

Are your media stored on hard drives within the Plex server machine?

Are you using any sort of custom metadata agent?

Check your Plex database for damage:

  1. activate debug logging (not ‘verbose’!)
  2. quit Plex Server
  3. wait 1 minute
  4. start Plex Server
  5. wait 5 minutes
  6. fetch log files and attach them here

Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database.
https://support.plex.tv/articles/repair-a-corrupted-database/

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Thanks, Otto, for the extensive advice. I will try some of your suggestions and will get back to you in a bit.

PS. Don’t mind my English, it’s a bit rusty.

Hey, Otto. Apologies for the late response; unfortunately I didn’t have time to respond earlier.

As it seems my problem is solved. I had all media on 1 partition in the root. Of course there is also a recyclebin there, as Microsoft so nicely calls it.

Anyway, since a couple of months/updates Plex also includes the contents of the recycle garbage can in the overview, or even worse; it changes all media names into ‘recyclebin names’.

I have no idea why, my knowledge of the technique behind it is limited, but I have solved it for now by putting all media in an extra folder in the aforementioned root. And now suddenly I have no more problems with dubious file names.

Thank you for collaborating, though :wink:

And that is exactly the recommendation: Never point Plex to “naked” drive letters. Always use a subfolder (one for each media type).
https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/

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Thanks! I really didn’t know. :wink:

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