Server Version#: 1.30.0.6486
Player Version#: All Clients - Local and Remote
Hello,
I’ve noticed over the past week or so sometimes posters/actors/trailers/ all meta data wont load for most of my media. This happens on all clients both local and remote. Some entries are just entirely blank. This will eventually lead to a PMS crash that needs a restart to have it running again. All my drives seem healthy from what I can see and upon the restart (and up until a few days ago or so) all meta data would load perfectly fine on all clients.
I’ve attached the logs. Please let me know if anything else is needed.
There is no evidence of any crashes in the logs - crash logs go back to December 15th
You would need to capture the logs immediately after restarting the server after a crash so it can be investigated to see if it was a crash or some lockout / server being inaccessible
You would need to give specific information on this - time when this arose - which media files it related to - and then can check the logs
The server logs provided cover Dec 26, 2022 19:29 to Dec 26, 2022 22:02
When did it arise? And was it during this period?