After Update no function

Server Version#: 1.43.3.10828-00f62d37d
Player Version#: ?

After the update i can only start the server but no access to settings or if i click on a movie - i get the warning symbol no connection and the Plex Media Server closes itself.

After restart the same procedure.

Thanks in advance

Can you get the server logs ( you will need to follow instructions to get them manually from file system)

Logs.zip (887.4 KB)

Can you access it via http://LocalIP:32400/web on the same network where LocalIP is your server computers IP?

Yes i can - there is only the info - this app is been loaded from ip and is not hosted by plex.tv and same problem

Your logs show that your server registered the crash. In some cases it shuts down, since it keeps going. I can’t be positive on the cause of the crash but just before it happens i see something trying to access a library that doesn’t exist.

I would recommendable removing all your favorites and adding them back to make sure it’s picking up valid libraries.

What do you mean with favorites? I have no favorites. Or do you mean remove all movies, series and music and add them new? That are thousands

in the newer mobile apps and Apple TV beta, Fire TV app the term “pinned” has changed to “Favorites”.

if you are using the web app in browser for example then just means unpin the libraries from home screen sidebar. ( you can still access them under the MORE menu at the bottom of sidebar were you can pin them back after removing.)

Thx - now it looks like that

any other idea? Still not working - in the mobile app ist says server offline - can not access to the settings

When you go to http://LocalIP:32400/web can you screenshot the whole page? If you click the settings wrench, do you see all your server settings? Or just account and plex web?

This is what i get if click the settings wrench.

i have now access to the setting - but only a few minutes than it crashes and i have to restart th PMS and than everytime the same procedure