Agent error (no metadata)

Plex Media Server
1

Server Version#: 1.32.2.7100
Player Version#: 4.106.2

Hello,

I hope everyone is going well.

I am getting the below error message when I try to refresh metadata or match a show:
[Req#74d33] MetadataAgentPostProcessor: failed to find agent for identifier tv.plex.agents.series

do you know what could be the issue ?

Thanks a lot!

2

Please provide server logs.

3

Plex Media Server Logs_2023-05-22_12-55-14.zip (2.8 MB)

Here you are, thanks again for the help. I cannot match movies anymore neither

4

Could you enable debug logging and restart your server, then wait about 10 minutes and grab the logs again.

I’ll need that enabled as currently the logs don’t contain enough information.

5

Of course, here is the log with debug mode. It seems that it is working again (I do not know if it was a temp issue or the fact that I restarted plex for debug mode)

Plex Media Server Logs_2023-05-22_14-34-29.zip (2.5 MB)

6

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