Server Version: 1.25.3.5409-f11ee4058
Player Version: Web Browser access:
PMS offered to convert my libraries to the new agent version which I let it do. Result is, that by far most of my posters are not shown any more but stills from the movies instead.
I have saved poster.jpg with eath movie file in a folder, and “Plex Movie” agent is configured to use local assets - but does not do so any more.
Do I really have to manually re-edit > 10.000 movies to have it show the posters?
You shouldn’t need to manually re-edit all those if you have a poster.jpg in the same folder as the movie. Three things I would start by checking …
Ensure the movies with these problem are matched correctly. Check the unmatched and duplicate filters in your movie library to be sure. If not then you might need to revisit some of your media’s naming convention.
Under your server settings → troubleshooting I would clean bundles and optimise your db.
Lastly and probably most importantly ensure use local assets is selected for your movie library.
After doing those steps I would then once again force a refresh of your movie library’s metadata.
If after that its still failing then might be best to upload your server logs so someone can take a peek.
EDIT: The other thing that comes to mind is if you had manually selected a poster at some point in the past for the movie. Plex would see that then as a locked field and won’t necessary refresh it upon a metadata update. However, I think local assets (poster.jpg) override that scenario but I mention it as it could be another factor.
But most of the missing poster views do not appear in these 2 identical filter results.
I chose one movie with missing poster view and verified file and folder naming and found a missing exclamation mark. I repaired that and refreshed it’s meta data. Now still not poster.jpg was shown, but at least another one.
I triggered “add new movie files”, and now the poster view is gone again and replaced by the same still from the movie file.
So I verified again the “use local assets” is ticked.
Next I completely deleted and recreated the library with slightly different settings: I unticked “generate video thumbnails” setting.
Result: the same. Perfectly. With the same movies missing their poster views - as far as I can tell from memory.
Those agent settings are no longer used if you are using the new modern movie agent and scanner. Those settings are only used with the old legacy ones.
Agent settings are now controlled via the advanced tab on the library settings itself. Also ensure your library is using the new scanner and agent, its the plex movie one like in this screenshot.
Okay, there we come nearer.
Disabling “use local assets” did not change the behaviour.
Disabling “prefer local metadata” does!
But now I have a problem.
Nearly all my movie files have an embedded poster since they come from EyeTV which does that with a still I do not want to be used.
And all my movie files have embedded tags I manually edited which I want to be preferred (e. g. translations not yet available in themoviedb.org).
Does that mean I have to choose between
deleting thousands of embedded posters
editing very many themoviedb entries?
My main approach was to be independent from movie databases and to use those just as enhancement of local data, but I never thought about embedded posters. :-(/
I use EasyTAG (mp4) and mkvpropedit (mkv) to scrub all my files before adding them to plex.
Think EasyTAG may do what you want if you just want to remove all images. Try selecting a few files, then on the images tab select the images and remove them and save the files afterwards.
