This just started the last couple days. I updated last night to make sure I was on latest version. I can remotely access my Plex server. Tried through multiple alexa devices. Plex rebooted after update as well. When I tried through the Alexa app, this is what pops up, https://i.imgur.com/LOVI9bm.png. When I try through an Echo device it also adds that maybe the Plex Server is taking to long to respond.
Logs are here.
Thanks for the report! This will be fixed in a hotfix release very soon.
Can you provide additional information? It sounds like this was a Plex issue? Do we have an ETA for “very soon”?
Thanks
I’d appreciate a fix for this too, please…and probably many more than just the two of us here…thanks…
The hotfix went live late last week and there are currently no known issues with remote connections. I checked your user just to confirm and your server isn’t remotely accessible. Please see this support article: https://support.plex.tv/articles/200289506-remote-access/
Thanks for responding. I’ve just changed my LAN setup and have been able to access without problem on my LAN but hadn’t checked out via the WAN.
I will check my settings, as suggested. Many thanks for responding.
Kind Regards,
Colin
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