Hi @anon18523487
Please, be honest. As you asked me, I provided you 3 zipped dumps of PMS logs. This is about :
- 450 files
- 350MB of logs
- Millions of debug/warning/error/critical lines
And you answer :
- 3 hard disk drives are off (yes this is true, where is the problem ? These drives are empty and off)
- MPS doesn’t detect my folders (Off course it does ! PMS is working at the moment)
I will not provide more informations and I will not break my file system which is correct. I did 3 tests and everything you asked that made sense but I will not do useless or stupid things.
Okay, here is the situation : my PMS is actually working. We can stream as usual. But I cannot add any media nor update existing ones anymore.
Did you ever read/explore the logs or not ? I am not able to understand the logs but I can search for “critical” and “error”. Here are some CRITICAL/ERROR in logs for which you should have been alerted :
- File com.plexapp.sytstem.log :
2023-05-15 20:33:48,604 (39dc) : CRITICAL (core:574) - Exception in thread named 'refresh_servers' (most recent call last):
File "C:\Program Files\Plex\Plex Media Server\Resources\Plug-ins-86cfcc10c\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\runtime.py", line 1126, in _start_thread
- File com.plexapp.agents.thetvdb.log
2023-05-15 20:14:52,342 (2024) : CRITICAL (core:574) - Exception getting hosted resource hashes (most recent call last):
File "C:\Program Files\Plex\Plex Media Server\Resources\Plug-ins-86cfcc10c\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\runtime.py", line 1293, in get_resource_hashes
json = self._core.networking.http_request("http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes", timeout=10).content
File "C:\Program Files\Plex\Plex Media Server\Resources\Plug-ins-86cfcc10c\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\networking.py", line 243, in content
- File com.applex.agents.themoviedb.log
2023> -05-15 20:11:12,361 (10a8) : CRITICAL (core:574) - Exception getting hosted resource hashes (most recent call last):
File "C:\Program Files\Plex\Plex Media Server\Resources\Plug-ins-86cfcc10c\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\runtime.py", line 1293, in get_resource_hashes
json = self._core.networking.http_request("http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes", timeout=10).content
File com.applex.agents.none.log :
2023-05-1> 5 20:03:20,063 (32cc) : ERROR (networking:197) - Error opening URL 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes'
2023-05-15 20:03:20,065 (32cc) : CRITICAL (core:574) - Exception getting hosted resource hashes (most recent call last):
File "C:\Program Files\Plex\Plex Media Server\Resources\Plug-ins-86cfcc10c\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\runtime.py", line 1293, in get_resource_hashes
… All CRITICALS are same way, it’s not very difficult : CRITICAL core 574 and Python 2 problem.
So, it seems obvious that there is a problem with agents, and PYTHON ! PYTHON all right ? Not file system or disconnected/unused hard drives.
The correct question you should have asked (if you had read the logs) is “Did you change something with Python ?”. And I will have honestly answered: “YES ! I’ve upgraded Python from 2.7 to 3.1 recently for personnal needs”
Please, provide relevant informations, otherwise I can manage on my own as usual. From my experience, if you have probleme with PMS, ask the community, not the support.
In France, we have an expression for that, we say “NOYER LE POISSON”. This mean DROWN THE FISH, or bla bla bla bla, I don’t care at all about you. It’s so insulting to people who paid Lifetime Plex Pass to support YOU.
Regards,
