Device: Pixel 9 Pro
OS: Android 15
Everything from remuxes to encodes. I get an error like this or it plays a black screen. It works after transcoding.
Works perfectly fine on the regular application.
Edit: or at least with my recent content. It may be an issue with DV or HDR which almost all of it is.
According to the error, I think it has to do with the eac3 audio codec w/ Atmos metadata. I have DV/HDR10 files w/ TrueHD and they play fine. Files w/ standard eac3 5.1 audio plays fine as well.
Files w/ eac3 + Atmos fail to play on both my Pixel 9 Pro and Pixel Tablet.
This was an issue on the public app earlier this year:
It may be EAC3 Atmos, specifically. Other types of EAC3 work perfectly fine.
Edit: It occurred on a non-atmos, so I have no idea. A lot of regular EAC3 worked fine though.
have you tried remuxing the file?
It might just be the usual on containerized platforms:
the inability of the EAE binary to be executed in the /tmp folder of the container.
Which in turn is usually caused by either not being mapped at all (which would cause it to go into RAM),
or if it’s mapped, that this path (or the whole volume where it’s located) has been mounted with the NOEXEC parameter. Which will prevent execution of the EAE binary.
A third cause would be insufficient inotify kernel memory: Increase the number of directories Linux can monitor (Notify)
I get the same error. The content (HDR DV hybrid video with EAC3 Atmos audio in MKV container) plays fine in internal Android player non-preview version but fails in preview version (2024.12.1 1252). I do not use unraid, my PMS runs on Windows 2019 server with Plex Pass and hardware transcoding enabled.
Is it right that there is some client setting I can switch to make this work (by transcoding, I guess)? It seems I can’t find it. Shouldn’t that be automatic anyway, the error is very unclear for the average user?
I can’t see any announcement anywhere but the latest app seems to have resolved this issue for me
